• Application Analyst, Cadence/Prelude

    Barnabas HealthOceanport, NJ 07757

    Job #1373839413

  • Application Analyst, Cadence/Prelude
    Req #: 4776
    Category: Information Systems and IT
    Status: Full-Time
    Shift: Day
    Facility: RWJBarnabas Health Corporate Services
    Location:

    EMR Project Capital, 2 Crescent Place, Oceanport, NJ 07757

    Application Description

    Cadence Enterprise Scheduling and Prelude Registration and self check-in kiosk for patients to schedule visits and procedures in Epic. The application also provides tools that help improve patient services, keep appropriate slots open, and make efficient use of staff and other resources. MyChart integration helps patient self schedule and cancel appointments to boost patient satisfaction.

    Role Description

    The Application Analyst is primarily responsible for supporting the design and build of the Epic application. They are primarily responsible for the overall build of the workflows, system configurations, change documentation and support of operations for the application. The Application Analyst is responsible for the installation and upgrades and the configuration of the application. The Application Analyst assists in the coordination of end-user support activities. The Application Analyst creates the test plans for the application, executes the test plans and version upgrades, and documents all test outcomes, including troubleshooting and support. The Application Analyst is responsible for addressing basic user or build issues, recommending mitigation plans and escalating more complex issues. The Application Analyst also provides on-call support for the application through go-live

    Essential Functions:

    The Application Analyst is the primary support for the Application Lead for the related Epic application. In addition to the duties discussed in the Role Description, the Analyst is responsible for the following:

    1) Executing Application Design and Build:

    Designing and building the related application

    Working with Operations to optimize the design of the application s capabilities and workflows

    Performing a thorough review of all Foundation Build Content and workflows for application

    Participating in unit, application, and integrated testing for system functionality

    Building data fields, screens, templates, and user-defined functionality, as required

    Reviewing the proposed training curriculum

    Following build standards and maintaining synchronization between environments in collaboration with environment team

    2) Application Support:

    Providing go-live support for users on new applications, including functionality

    Providing on-call support for application through go-live and post go-live

    Representing application in Integrated Area Workgroups

    Supporting continuous documentation of system modifications and updates

    3) Documentation and Communication:

    Maintaining and closing support tickets

    Logging decisions and issues/risks in tracker

    Supporting application governance needs, including development of business case for decisions

    Maintaining version control of work flows, issues/risks log, and decisions tracker

    Supervising basic issues and roadblocks, escalating issues as needed

    Communicating with supervisors to determine necessary escalations

    4) Project Management:

    Recommending areas for process improvement

    Assisting with development of future state materials

    Following the process for identification, tracking, resolution and closure of all issues

    Following the change control process and any required changes

    Coordinating test plans and new systems, complying with version upgrades and system modifications

    Qualifications

    Education

    Preferred: Bachelor s degree or equivalent years of relevant work experience

    Minimum: Associate s degree or three (3) or more years of relevant work experience

    Work Experience:

    Preferred: Three (3) years relevant experience in a health care setting

    Minimum: One (1) year relevant experience

    Preference for knowledge and work experience in patient services

    Preference for knowledge of current patient services workflows and processes

    Demonstrated interest in supporting the development and build of the application

    Licenses and Certifications:

    Minimum: Obtaining applicable certification will be an expectation of the role

    Applicant is expected to maintain certification as current by completing New Version Training (NVT), as applicable

    RWJBarnabas Health is an Equal Opportunity Employer

    Company Description:

    Barnabas Health is New Jersey’s largest integrated health care delivery system, providing treatment and services to more than two million patients each year. Throughout Barnabas Health, our dedicated physicians, nurses, and health professionals are committed to providing the highest quality of patient care and health education to the community and region.

    Barnabas Health offers a broad depth and breadth of services and is one of the leading health care systems in the nation, receiving widespread recognition for clinical excellence and patient safety. Barnabas Health’s network includes seven acute care hospitals, two children’s hospitals, a behavioral health center, including a statewide behavioral health network, ambulatory care facilities, geriatric centers, specialized women’s health services, and comprehensive home care and hospice services. Our 5,200 doctors and 21,000 employees deliver top quality care to 1.5 million outpatients, 220,000 inpatients, and 540,000 Emergency Department patients, and deliver 20,000 babies each year.

    We want our patients and their families to know that they can expect the highest level of care, delivered cost-effectively, wherever they see the name Barnabas Health. Each Barnabas employee contributes to a culture of responsibility, improvement, and quality at every one of our facilities, every day.

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