• Field Customer Service Representative

    XeroxColumbia, MD 21045

    Job #1624029399

  • Field Customer Service Representative

    General information

    City: Columbia

    State/Province: Maryland

    Country: United States

    Department: Customer Business Operations & Administration

    Date: Thursday, August 12, 2021

    Working time: Full-time

    Ref#: 20011433

    Job Level: Individual Contributor

    Job Type: Experienced

    Job Field: Customer Business Operations & Administration

    Seniority Level: Entry Level

    Description & Requirements

    About Xerox Holdings Corporation

    For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we've expanded into software and services to sustainably power today's workforce. From the office to industrial environments, our differentiated business solutions and financial services are designed to make every day work better for clients - no matter where that work is being done. Today, Xerox scientists and engineers are continuing our legacy of innovation with disruptive technologies in digital transformation, augmented reality, robotic process automation, additive manufacturing, Industrial Internet of Things and cleantech. Learn more at ~~~ and explore our commitment to diversity, inclusion and belonging.

    Our company culture is one of a team-oriented environment that fosters individual growth, development, and career advancement.

    We do not fill empty seats...we hire and develop Future Leaders!

    The Position:

    Due to continual growth, we have need for a Customer Service Meter Reader. You will be responsible for driving to customer sites (businesses) in order to obtain meter readings. Meter Readings are the number of prints or copies a company has made on their office equipment such as copiers and printers. The selected individual will need to be customer service oriented as they will be interacting with customers daily.


    • Monitor missing meter reports and obtain missing meters

    • Send manual meter requirements

    • Obtain meter reading via calling, reviewing websites, emailing and traveling to customer sites

    • Monitor reports for errors and work with other departments to automate customers' meter collection

    Company Perks:

    • Smart Phone will be provided - no out-of-pocket expenses

    • Competitive Pay -- We understand that a steady income is vital in today's economy.

    • Medical / Dental / Vision Insurance No waiting period, these benefits start your first day!

    • Career advancement-- Developing our employees is a top priority!

    • Full and competitive benefit package including 401k with generous company match and expense reimbursement.

    Fun Factors:

    • Positive company culture and work environment We pride ourselves on maintaining a truly collegial atmosphere

    • Outstanding work environment

    • Community Outreach

    What we need from you:

    • High School Diploma or equivalent

    • Neat appearance and good people skills

    • Valid Driver's License with good driving history

    • Reliable Transportation

    • Ability to use technology such as smart phones and tablets

    • Team player

    • Enthusiasm and energy

    Xerox is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity or expression, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply or compete for employment with Xerox may request such accommodation(s) by sending an e-mail to ~~~. Be sure to include your name, the job you are interested in, and the accommodation you are seeking.