Field Customer Service Representative
Country: United States
Department: Customer Business Operations & Administration
Date: Thursday, August 12, 2021
Working time: Full-time
Job Level: Individual Contributor
Job Type: Experienced
Job Field: Customer Business Operations & Administration
Seniority Level: Entry Level
Description & Requirements
About Xerox Holdings Corporation
For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we've expanded into software and services to sustainably power today's workforce. From the office to industrial environments, our differentiated business solutions and financial services are designed to make every day work better for clients - no matter where that work is being done. Today, Xerox scientists and engineers are continuing our legacy of innovation with disruptive technologies in digital transformation, augmented reality, robotic process automation, additive manufacturing, Industrial Internet of Things and cleantech. Learn more at ~~~ and explore our commitment to diversity, inclusion and belonging.
Our company culture is one of a team-oriented environment that fosters individual growth, development, and career advancement.
We do not fill empty seats...we hire and develop Future Leaders!
Due to continual growth, we have need for a Customer Service Meter Reader. You will be responsible for driving to customer sites (businesses) in order to obtain meter readings. Meter Readings are the number of prints or copies a company has made on their office equipment such as copiers and printers. The selected individual will need to be customer service oriented as they will be interacting with customers daily.
Monitor missing meter reports and obtain missing meters
Send manual meter requirements
Obtain meter reading via calling, reviewing websites, emailing and traveling to customer sites
Monitor reports for errors and work with other departments to automate customers' meter collection
Smart Phone will be provided - no out-of-pocket expenses
Competitive Pay -- We understand that a steady income is vital in today's economy.
Medical / Dental / Vision Insurance No waiting period, these benefits start your first day!
Career advancement-- Developing our employees is a top priority!
Full and competitive benefit package including 401k with generous company match and expense reimbursement.
Positive company culture and work environment We pride ourselves on maintaining a truly collegial atmosphere
Outstanding work environment
What we need from you:
High School Diploma or equivalent
Neat appearance and good people skills
Valid Driver's License with good driving history
Ability to use technology such as smart phones and tablets
Enthusiasm and energy
Xerox is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity or expression, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply or compete for employment with Xerox may request such accommodation(s) by sending an e-mail to ~~~. Be sure to include your name, the job you are interested in, and the accommodation you are seeking.