• Infor CloudSuite (Lawson) Supply Chain Manager

    EY Phoenix, AZ 85067

    Job #1897887537

  • At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

    Our clients operate in a world where achieving and sustaining performance is more difficult than ever. As an EY professional, you will be focused on helping them grow and turn their strategy into reality. You'll work with?high-performing teams that drive growth and deliver exceptional client service, ensuring you play your part in building a?better working world.

    The opportunity

    EY's Technology Solutions Delivery practice assists our national consulting practices in planning, pursuing, delivering and managing large, complex full lifecycle initiatives along with providing experience in leading practices, methods, and resources in Infor's applications and technology space. Consultants in the Infor practice advise clients to understand, architect and implement the core applications and technology required to run their business. Our focus will be on helping our clients to implement technology to enable business and operational improvement.

    Your role as a Manager will focus on the management and delivery of client engagements, often interacting at an executive level, as well as sales and practice development activities, resulting in?increased value and efficiency. You'll help mentor, coach and counsel your?team members and help EY build an inclusive?culture and high-performing teams.

    Your key responsibilities

    Individual will work as part of a team or individually to lead the Enterprise Asset Management (EAM) CloudSuite implementation, providing proven expertise during implementation, upgrade or redesign projects. General requirements include hands-on experience with implementations and/or upgrades of the Infor EAM functional suite, along with project leadership and subject-matter expertise. Position works directly with the client, providing hands-on leadership, process design, application build support, training, testing, problem resolution, go-live support and change management.

    • Lead EAM on-premise and/or CloudSuite implementations, including project estimation, initiation, planning, design, build and deploy phases

    • Responsible for documenting business requirements, system design and transformational goals

    • Lead the process to partner with clients to understand current-state processes and define future-state business processes based on business objectives

    • Provide leadership in data migration activities from an EAM business perspective

    • Have experience leading users and development staff on issues and efforts related to the implementation of maintenance, purchasing, service management, and inventory management or other business processes related to EAM engagements

    • Configure applications according to requirements and design, and lead and/or conduct required testing (e.g., Conference Room Pilot, System Testing)

    • Lead the adoption of Infor Implementation Accelerators for EAM and lead workshops to aid in design process

    • Lead the development of project documentation such as test scripts and training materials to support user adoption

    • Lead training activities such as training strategy and planning as part of the project training process

    • Provide post go-live support

    • Manage resources and budget on client projects

    • Manage teams in the identification of business requirements, functional design, process design (including scenario design and flow mapping), prototyping, testing, training and defining support procedures

    • Develop external eminence across the sub capabilities in the Infor EAM space

    • Participate in program leadership, governance and change enablement

    • Assist practice leadership in creating proposals, budgets and workplans

    • Participate in other business development activities as appropriate

    • Enhance our brand through strong external relationships across a network of existing and future clients

    • Be flexible and willing to manage significant travel depending on the time of year; must have a valid driver's license

    Skills and attributes for success

    • You'll need strong written and verbal communication skills, especially around breaking down complex structures into digestible and relevant points for a diverse set of clients and colleagues at all levels.

    • You'll challenge and inspire both coworkers and clients to think about difficult situations in new and transformative ways.

    • By drawing on your knowledge and experience, you'll provide innovative commercial insights for clients, adapt methods and practices to fit operational team and cultural needs, and contribute to thought leadership. You'll actively contribute to improving operational efficiency on projects and internal initiatives.?

    • In line with our commitment to quality, you'll consistently drive projects to completion and determine that the work is of a high quality. Your role in leading teams or parts of teams on engagements will depend on the size of the engagement and will be under the responsibility of higher levels. Teams will look to you to anticipate and identify risks and escalate issues as appropriate.

    • As an influential member of the team, you'll help create a positive learning culture, and you'll coach and counsel junior team members and help them develop.

    To qualify for the role you must have

    • Bachelor's degree in Business, Information Technology, Computer Science, Engineering or a related field

    • A minimum of?five years of related work experience or a graduate degree and four years of related work experience

    • Deep experience in Enterprise Asset Management (EAM) or Computerized Maintenance Management Systems (CMMS)

    • Five to seven years of related work experience with the Infor EAM product and a minimum of four years' experience with Infor EAM CloudSuite

    • Minimum of one recent (within the last 3 years) Infor EAM CloudSuite implementation over the full life cycle to include requirements gathering, business process design, testing, go-live and production support

    • Proven ability to work creatively and analytically in a problem-solving environment

    • Proven work experience in one or more of the following areas: Facilities Management, Healthcare, Life Sciences, State & Local transit, Utility,?Oil and Gas, Manufacturing, and/or Media and Entertainment

    • Flexibility and willingness to manage significant travel depending on time of year. Must have a valid driver's license

    Ideally, you'll also have

    • Experience in the implementation of condition based and predictive and/or asset performance management (APM)

    • Experience supporting health-related clients/industry

    • Wider EAM product experience (e.g., SAP, Oracle, Maximo)

    • Desire to work in an information systems environment

    • Experience with Infor Operating Service (OS) and related Infor EAM tools (e.g., BODs, Flex Sql)

    What we look for

    We're interested in passionate leaders with a strong vision and a desire to stay on top of trends for their areas of expertise, and specific skills and knowledge to contribute to our clients and teams.


    What we offer

    We offer a competitive compensation package where you'll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.

    • Continuous learning: You'll develop the mindset and skills to navigate whatever comes next.

    • Success as defined by you: We'll provide the tools and flexibility, so you can make a meaningful impact, your way.

    • Transformative leadership: We'll give you the insights, coaching and confidence to be the leader the world needs.

    • Diverse and inclusive culture: You'll be embraced for who you are and empowered to use your voice to help others find theirs.

    If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

    The exceptional EY experience. It's yours to build.

    EY | Building a better working world

    EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

    Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

    Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

    EY is an equal opportunity, affirmative action employer providing equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, national origin, protected veteran status, disability status, or any other legally protected basis, in accordance with applicable law.