• Inside Sales Representative (Quill - Membership Specialist)

    StaplesLincolnshire, IL 60069

    Job #1749798911

  • Job Title: Membership Specialist-(Quill Sales Department)

    Job Description:

    Conduct outbound lead calling in accordance with the program and department sales strategies. Be the primary contact for enrolled membership customers through onboarding with focus on increasing net sales, gross profit, and consolidation from other vendors. Promote customer retention by building a relationship with existing customers to educate them on the benefits of using ~~~ as a primary supplier. Provide an outstanding customer experience and represent ~~~ in a positive and professional manner.

    What you'll be doing:

    • Secure new Quill Preferred Plus memberships from provided existing customer leads

    • Enroll customers into the appropriate Quill Membership that fits individual need to drive incremental

    • Effectively educate customers on appropriate Membership and ~~~ features and benefits

    • Successfully increase Net Sales and achieve Gross Profit targets

    • Grow share of wallet by consolidating business from other vendors, creating customized pricing programs, and developing a trusted advisor relationship with key accounts and their affiliated sites

    • Incrementally increase average order size per member

    • Responsible for keeping current clients satisfied and delivering an exceptional client service daily

    • Achieve and exceed minimum productivity kPIs

    • Attend all team/department meetings, trainings, and coaching sessions

    • Effectively utilize the CRM to successfully track and capture pertinent customer information

    Qualifications :

    What we are looking for:

    • At least 6 months of relevant experience

    • Demonstrated ability to communicate, present, and influence

    • Excellent verbal and written communication skills

    • High School Diploma or G.E.D

    Preferred Requirements:

    • Proven account management or acquisition experience

    • Bachelor's Degree

    Interested in joining the team? Check out our perks and benefits !

    Staples believes Inclusion is a verb and we encourage diversity of thinking and ideas as well as backgrounds and experiences. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

  • You Can Also Try Searching