• IT Demand Management Specialist

    KPMG Tempe, AZ 85282

    Job #1903250791

  • Business Title: IT Demand Management Specialist

    Requisition Number: 74997 - 5

    Function: Business Support Services

    Area of Interest:

    State: AZ

    City: Tempe


    Known for being a great place to work and build a career, KPMG provides audit, tax and advisory services for organizations in today's most important industries. Our growth is driven by delivering real results for our clients. It's also enabled by our culture, which encourages individual development, embraces an inclusive environment, rewards innovative excellence and supports our communities. With qualities like those, it's no wonder we're consistently ranked among the best companies to work for by Fortune Magazine, Consulting Magazine, Working Mother Magazine, Diversity Inc. and others. If you're as passionate about your future as we are, join our team.

    aKPMG is currently seeking a Manager, Demand Management to join our Digital Nexus organization.


    • Provide governance and management of the demand pipeline and act as primary partner for the Portfolio Leads to capture, structure, align and plan business demand and match this demand with the IT supply functions' capacity; Ensure consistent, accurate capturing and prioritization of the demand towards IT

    • Capture new demand and ensure structured and consistent capture of data related to demand's scope and specification to have a consistent basis for estimation and scheduling of the implementation

    • Coordinate and communicate new demand that comes into IT to the appropriate stakeholders (e.g., architecture, security, development, data) to improve speed of IT's response rate

    • Liaise with the Portfolio Lead's to implement the demand management processes consistently across Functional and BPG IT groups; Communicate upcoming activity to IT team to ensure alignment on priorities and need

    • Identify common threads among projects to accelerate delivery, and encourage common tools working closely with architecture and other delivery teams

    • Ensure business and/or executive sponsorship and support exists prior to request submission; Work with delivery teams after handoff to the planning phase to ensure customers' needs are appropriately addressed, leading to successful project execution when transitioned to project delivery teams


    • Minimum five years of project management or team leadership experience in successfully delivering complex technology solutions

    • Bachelor's degree from an accredited college or university is preferred

    • Proven experience overseeing formal cost/benefit analysis; Outstanding technical and nontechnical communication skills

    • Solid experience developing relationships with and ensuring the appropriate participation of key client stakeholders and client executives; Ability to see the customers' point of view and service-oriented mindset

    • Strong verbal/written communication, with ability to effectively interact with individuals at all levels of responsibility and authority; Must be able to prioritize, delegate and foster the development of high-performance teams to lead/support an environment driven by customer service and teamwork

    • Strong trouble-shooting and organizational skills and ability to work on multiple projects simultaneously; Ability to participate in resource planning processes based on defined organizational plans

    KPMG LLP (the U.S. member firm of KPMG International) offers a comprehensive compensation and benefits package. KPMG is an affirmative action-equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by applicable federal, state or local laws. The attached link (http://xn--hvg/) contains further information regarding the firm's compliance with federal, state and local recruitment and hiring laws. No phone calls or agencies please.

    At KPMG any employee, partner or contractor must be fully vaccinated or have a reasonable accommodation for COVID-19 in order to go to any KPMG office, or to work on or in association with a federal contract (unless prohibited by applicable law).

    GL: 4

    GF: 15310