• Account Manager (Remote)

    ICFLittle Rock, AR 72205

    Job #2680931164

  • Description

    Account Manager

    Must be located within Central Arkansas

    Ready to make a difference?

    As an Account Manager, you will support residential utility programs, working closely with the client and ICF's implementation team, to bring energy efficiency and bill savings to their customers, including under-served and disadvantaged communities in the greater Little Rock and surrounding areas.

    An Account Manager will gain exposure to various types of energy efficiency projects and typically provides account management, trade ally/service provider management, and other technical services for a utility energy efficiency program and their stakeholders. In this role, you would be responsible for participation requirements, innovative reporting, and analysis, conducting market research, and facilitating communications and coordination across a Residential Trade Ally/Service Provider (TA) network throughout Arkansas.

    Why you will love working here

    • Quality of life : Flexible workplace arrangements, work-life balance, employee wellbeing programs

    • Investment in the community : Donation matching, volunteer opportunities

    • Investment in you : Education Reimbursement, Retirement Planning, 401k matching, Mentorship Programs, Free access to professional development resources such LinkedIn Learning

    • Any many, many more * Ask your recruiter for more details!

    What you will be doing

    • Reviewing and approving projects submitted by participating trade allies.

    • Perform desktop and field QA/QC to validate technical project data for weekly processing, ensuring compliance with requirements and process controls

    • Coach and train Trade Allies and internal support team members on best practices, audit resolutions, and technical subject matter

    • Support the reporting team to assemble and provide reports, presentations and database management using many MS Office programs along with industry-specific software tools.

    • Build and maintain in-person relationships with Arkansas trade allies, local/state efficiency non-profit programs, sub-contractors, and industry associations. There will also be opportunities to attend trade shows, conferences, and other events to promote and represent the program offerings

    • Stay informed on local, state and federal energy efficiency programs and evaluate how these programs can benefit current offerings.

    • Stay informed on industry news, updates, and trends.

    What we need you to have (Minimum Requirements):

    • Bachelor's degree in (environmental studies, sustainability, finance, business, economics, data science, or other related degree preferred)

    and

    • 1+ years' experience in (energy efficiency, construction, administration, or related fields) OR

    • High School Diploma and

    • 5+ years' experience in (energy efficiency, construction, administration, or related fields)

    • Must have valid driver's license and successfully pass a Motor Vehicle Records (MVR) check

    What we would like you to have

    • Experience and knowledge of residential energy efficiency in Arkansas

    • Experience working with non-profits or underserved/disadvantaged communities

    • Experience working in or managing a trade ally/service provider network

    • Certified Energy Manager or BPI credentials

    • Bilingual in Spanish and English a plus

    Working at ICF

    ICF is a global advisory and technology services provider, but we're not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

    We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are an equal opportunity employer, committed to hiring regardless of any protected characteristic, such as race, ethnicity, national origin, color, sex, gender identity/expression, sexual orientation, religion, age, disability status, or military/veteran status. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO & AA policy (~~~) .

    Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation please email ~~~ and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

    Read more about workplace discrimination rights (~~~) , the Pay Transparency Statement (~~~) , or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. (~~~)

    Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position is:

    $53,118.00 - $90,301.00

    Arkansas Remote Office (AR99)