Robert Half • Somerville, MA 02145
Job #2696169856
Description We are offering a contract employment opportunity for a detail-oriented Administrative Assistant in the Somerville, Massachusetts area. This role will be primarily focused on handling administrative tasks and answering inbound calls in our telecom industry.
Provide administrative support to various departments within the organization
Answer inbound calls and direct them to the appropriate department or person
Maintain accurate records of customer interactions and transactions
Process customer credit applications with precision and efficiency
Maintain up-to-date and accurate customer credit records
Monitor customer credit accounts and take appropriate action to collect delinquent payments
Resolve customer credit inquiries in a timely and professional manner
Collaborate with other team members to ensure efficient operation of the office
Perform other related duties as assigned. Requirements - Proven experience in an administrative role
Proficiency in Microsoft Office Suite, including Word, Excel, and PowerPoint
Excellent communication skills, both verbal and written
Ability to manage multiple tasks and priorities effectively
Strong organizational skills and attention to detail
Experience in managing calendars and scheduling appointments
Ability to answer inbound calls and handle customer inquiries professionally
High school diploma or equivalent education level
Ability to maintain confidentiality of sensitive information
Capability to work independently as well as part of a team
Openness to learning new tools and technologies as required
Strong problem-solving skills and the ability to make sound decisions
Ability to work in a fast-paced environment and adapt to changes.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (~~~) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit ~~~ for more information.
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