Assistant Outlet Director

Description:

Join us for an incredible opportunity to be part of our team at Hyatt Regency Chesapeake Bay Golf Resort, Spa and Marina. Not only will you be part of a remarkable property, but you'll be a part of a company that was recognized as one of 2021 Leisure World's Best Award- Top 10 Resort Hotels in Mid Atlantic

As a part of the Hyatt | Chesapeake Bay Golf Resort, Spa and Marina family, we offer colleagues:

• Complimentary Hyatt room nights (after 90 Days)

• Discounted Hyatt room nights (immediately)

• Vacation

• 401(k) w Company Match

• Employee Stock Purchase Plan (ESPP)

• Family Bonding Time

• Adoption Assistance

• Colleague Resource Connection

• Perk Spot - Colleague Discount Program

• Opportunity to grow with a company with over 1,000 hotels globally!

Responsibilities

• Oversee the seamless operation of our Restaurant, as a pivotal role in the day-to-day management

• Lead the training and development initiatives for all team members, fostering a culture of continuous improvements

• Work hands-on with the F&B team to drive constant improvement and innovation in service and offerings

• Efficiently manage rosters and payroll costs to optimize operational efficiencies

• Strive for excellence in guest experience scores, ensuring that every visit exceeds expectations

• Implement effective ordering and stock control measures to maintain optimal inventory levels

• Ensure a high level of service excellence to enhance the overall guest experience

• Address guest feedback and concerns promptly and professionally.

• Recruit, train, and supervise restaurant staff, emphasizing the importance of outstanding guest service

• Assist in managing daily restaurant operations, including opening and closing procedures

Qualifications:

The successful candidate will meet the following criteria

• Self-motivated with strong leadership, communication and administration skills?

• A passion for F&B and pride in ensuring a high level of guest satisfaction

• Previous experience in restaurant management, preferably within a hotel setting

• Knowledge of food and beverage operations, including bar service

• Familiarity with restaurant management software and hotel property management systems

• Ability to work under pressure and adapt to changing guest demands

• Flexibility to work evenings, weekends, and holidays as required

Hyatt is an Equal Opportunity Employer - M/F/Veteran/Disability/Sexual Orientation/Gender Identity

Primary Location: US-MD-Cambridge

Organization: Hyatt Regency Chesapeake Bay Golf Resort, Spa and Marina

Pay Basis: Yearly

Job Level: Full-time

Job: Bars/Restaurants/Outlets

Req ID: CAM002971

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.