Business Systems Analyst I Learning Products

We are seeking a Business Systems Analyst to join our HR technology team who will be responsible for assisting with product support, program deployments and analytics for Learning products at Robert Half.

Responsibilities include:

• Responsible to address and resolve end user issues with access, completion and their experience on the learning platforms

• Responsible for content administration, including creating and managing content

• Responsible for developing complex non-standard/ custom reports and ad hoc analysis requests for stakeholders

• Responsible for report creation, distribution, and maintenance of reports

• Collaborates with other RH IT teams on support issues when needed

• Responsible for identification, documentation, and training of support teams on Level 1 support issues

• Responsible for resolution of escalated support tickets and collaborates with other RH IT teams when needed

• Provides support with technical integrations and vendor escalations and resolutions, as needed

• Supports research, requirements gathering, and use cases dev

• Assists with identification of opportunities to use/leverage new or existing applications

• Assists with research and discovery of appropriate solutions to ensure they are appropriate for the short and long-term business needs

• Assists with product analytics and insights

• Assists with design, development, testing (UAT & QA coordination), and deployment of new products or functionality

• Assists with vendor escalations and resolutions, as needed

Qualifications:

• Up to 2 years business systems analyst experience required, preferably in the Learning space

• Bachelor's Degree, MIS or related area preferred

• Solid computer skills including MS Office suite - Excel, Visio , presentation software, as well as databases

• Subject matter knowledge in Learning technology and industry trends is a plus

• Ability to support and coordinate technical integrations with IT and vendors

• Ability to analyze and synthesize data

The typical annual salary range for this position is shown below and is negotiable depending upon experience and location.

$58,000.00 - $86,000.00

We offer exceptional earning potential and a competitive benefits package, including group health insurance benefits (medical, vision, dental), FSA and HSA healthcare accounts, life and accident insurance, adoption and fertility assistance, paid parental leave of up to 6 weeks, and short/long term disability. Robert Half provides paid time off for vacation, personal needs, and sick time. The amount of Choice Time Off (CTO) our people receive varies based on their years of service and is pro-rated based on the hours worked per week. A new hire earns up to 17 days of CTO per calendar year. Our people also receive up to 11 paid holidays per calendar year. We also offer the opportunity to contribute to our company 401(k) savings and investment plan or deferred compensation plan (if eligible), with an employer match of 100% on the first 3% of your contributions for eligible employees. Learn more at ~~~/Resources .

Robert Half Inc. is an Equal Opportunity Employer. M/F/Disability/Veteran

As part of Robert Half's Corporate Services facility employment process, any offer of employment is contingent upon successful completion of a background check.

Robert Half is committed to being an equal employment employer offering opportunities to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to apply for a position, please contact us by sending an email to ~~~ or call ~~~ for assistance.

In your email please include the following

• The specific accommodation requested to complete the employment application.

• The location(s) (city, state) to which you would like to apply.