Customer Program Manager

Description

Responsibilities: -- End-to-end success of the product in the Americas, including customer experience, execution of upgrades, ensuring knowledge of technical teams, and more. --Plans, prioritizes and executes rollover of product improvements and configuration changes. -- Successfully operates in the most complex disciplines, in which the company must operate to be successful; Routinely exercises independent judgment in taking tradeoff decisions, managing complex situations and risks. Occasionally - manages customer escalations and orchestrates the organizational effort to resolve promptly and satisfy the customer. -- A team player who can generate strong partnerships with peers (sometimes: global) to share and receive information and knowledge, and partner to drive solutions. -- Needs to be able to clearly see and reflect the wood for the trees, and communicate efficiently with both professional experts on the ground as well as high level executives (internal / external), and able to convey the message in a crisp and engaging manner. Demonstrates an in-depth knowledge of key Services operational policies, processes and methodologies applicable to project management. Has an extensive understanding of critical project management techniques.

Skills

Project management, Program management, technical knowledge, Leadership, Microsoft excel

Top Skills Details

Project management,Program management,technical knowledge,Leadership

Additional Skills & Qualifications:

Seeking a seasoned PM, who can push themselves and their interfaces to learn and achieve together First Level University degree (Bachelors); Advanced University degree preferred (Masters, etc.) Tech/computer company experience

Experience Level

Entry Level

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

Diversity, Equity & Inclusion

At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

• Hiring diverse talent

• Maintaining an inclusive environment through persistent self-reflection

• Building a culture of care, engagement, and recognition with clear outcomes

• Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email ~~~ (~~~) for other accommodation options.