Customer Service Representative

Description Seeking Customer Service Representatives!

Develop your career as a Customer Service Representative in the expanding Banking industry through this exciting opportunity at Robert Half. Are you always outgoing and sociable? This could be a great position for you. Be prepared to come into a dynamic and fast-paced environment in this role. This long-term contract / temporary Customer Service Representative position could be for you, if you're available to work in Oak Ridge, New Jersey.

Your responsibilities in this role

• Through your success in the role, you will support business development and client referral goals by actively cross-selling and referring customers

• Provide accurate, friendly customer service in a timely fashion

• Manage and place incoming telephone calls

• Field and send out send written business correspondence Requirements - 1+ years of past relevant experience

• Positive attitude and an engaging businesslike approach

• Eager problem-solver who listens for customer cues and actively resolves problems with grace and integrity

• Proficiency with Microsoft office applications

• Strong customer service and office administrative skills

• Ability to exude confidence, knowledge, and empathy when interacting with internal and external partners and clients/customers

  • Proven knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

• Demonstrated experience performing extensive research to resolve complex customer inquiries

• Banking Industry experience preferred

• Customer service experience desired

• Deep understanding of data entry

• Strong communication skills, both verbally and in writing

• Strong computer skills including customer database systems

If you derive professional and personal satisfaction from the expert application of customer service on a case-by-case basis, we want to hear from you. Apply today!

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (~~~) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit ~~~ for more information.

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