Customer Service Representative

Description If you're looking for work in a dynamic, rapidly changing call center in the Banking field, this Customer Service Representative opportunity via Robert Half might be for you! Do you love building solid customer relationships? You might be the articulate, highly-skilled Customer Service Representative we're looking for. This could be the Oak Ridge, New Jersey Customer Service Representative position you're looking for, if you're available for a long-term contract / temporary engagement.

Responsibilities

• Manage the fielding and sending of important written business correspondence

• Give exceptional customer service in a timely fashion

• Manage and place incoming telephone calls

• Be a part of business development by by actively cross-selling and referring customers Requirements - Proven knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

• Strong communication and social skills and able to receive criticism well

• Enthusiastic attitude and an engaging businesslike approach

• Proven experience going the extra mile to solve complex customer inquiries via extensive research

• Proven computer skills

• Knowledge of Banking Industry

• Customer service experience desired

• Data entry experience

• 1+ years of past relevant experience

• Ability to exude confidence, knowledge, and empathy when interacting with internal and external partners and clients/customers

• Strong technical skills including proficiency with MS Office

• Strong customer service and office administrative skills

• Strong problem-solving skills

If you derive professional and personal satisfaction from the expert application of customer service on a case-by-case basis, we want to hear from you. Apply today!

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (~~~) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit ~~~ for more information.

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