Customer Service Representative

Description

We are seeking a customer service rep to join our growing team! The Customer Service Representative is responsible for communicating over the phone with insureds, agency personnel, claimants, providers, vendors, and any other callers with questions related to products and services.

Day to Day

• Handles contacts primarily from agents, policyholders, claimants and providers.

• Answers billing questions including taking a payment, questions about a policy, making changes to a policy, status of a policy and audit. Th

• Direct/transfer the caller to the current department/person.

Qualifications

• 1+ year of customer service experience (call center preferred, not required)

• Excellent communication skills

• Computer skills

Hours

Multiple Shifts Available, Hybrid work Schedule

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.