Dispatcher Supervisor

First for a reason

First Student is the largest school transportation provider in North America with more than a century of experience providing safe and reliable transportation. We work with 1,250 school districts in 39 states and 8 Canadian provinces carrying approximately five million students in 21,000 schools daily.

About the Position

Responsibilities

• Oversees all routes and scheduling of buses

• Counsels and coach drivers and monitors

• Handles heavy phone and radio traffic

• Takes all scheduling and driver complaints, report to Operations Supervisor/Contract Manager

• Serves as primary communication liaison with major contracted customer

• May handle charter reservations, billing, or driver payroll

• Provides solutions to drop-off and pick-up problems

• Handle back-up driver duties or perform miscellaneous clerical duties as needed

• Completes assignment of special projects

• Assists with supervision of day-to-day operations

Qualifications

• 3-5 years' experience

• High school diploma or equivalent

• Basic knowledge of radio dispatch equipment

• Excellent communication and customer service skills

• Ability to deliver under time constraints and deadlines

• Previous terminal operations, dispatch, or driver experience

• Computer literate

First for a Reason

Benefits

Starting wage $24.00/hr. to $28.00/hr.

We offer competitive compensation and benefits (which vary based on role, location, and business), including physical and mental health initiatives, medical/dental/vision, 401(k), and paid holiday/vacation.

Professional Advancement

Start here. Go far. We believe in promoting from within which means tremendous opportunities for you, thanks to our strong presence across North America. In addition, our 3 to 5 month Manager-In-Development program prepares future leaders at First Student.

Extensive Training

Build skills and knowledge in such areas as safety and security, injury prevention, technology and equipment, and job efficiency.

Diversity & Inclusion

Because we're stronger together, we aspire to have a culture where all people are First. We're committed to providing an inclusive and diverse working environment for everyone every day.

Community Service & Impact

Go where opportunity meets community. Our customers are at the heart of everything we do. As the face of First in your community, you'll have a positive impact on others.

Apply today and get your career on the road with First Student!

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Ordinance, and any other fair chance law. Philadelphia's Fair Criminal Record Screening Standards Ordinance Poster is at this link or upon request ~~~ .