• District Manager - Arby's Allentown

    Arby'sAllentown, PA 18103

    Job #2528450437

  • We are looking for District Manager to help manager (3-5 Units) and support our growth vision in PA market.

    As a District Manager, you will be the leader of your restaurant's Success! You will lead your Management Team and mentor them to achieve great performance.

    A District Manager is responsible for providing strong, positive leadership to his/her team to deliver great operational results, meet all company's objectives, build a strong bench of people and, demonstrate ability to lead others. They are responsible for the overall operation of the restaurant

    Benefits

    Competitive pay

    Free Meal

    Empowerment to manage others

    Ability to participate in Health Plan

    Fun Working environment

    Vacation/ Sick pays

    Excellent Bonus Plan

    Growth Ability to become Multi-Unit

    Auto Allowance

    Competencies

    Great Focus

    Understands and exceeds guest expectations, needs, and requirements

    Develops and maintains guest

    Displays a sense of urgency with guests

    Seeks ways to improve guest satisfaction; asks questions, commits to follow-through

    Resolves guest concerns by following Brand recommended guest recovery process

    Passion for

    Sets and maintains high standards for self and others act as a role model

    Consistently meets or exceeds goals

    Contributes to the overall team performance; understands how his/her role relates to others

    Sets prioritize and maintain focus on important goals

    Establish goals and deliver results

    Seeks ideas and best practices from other individuals

    Problem Solving and Decision Making

    Identifies and resolves issues and problems

    Uses information at hand to make decisions and solve problems; includes others when necessary

    Identifies the root cause of a problem and implements a solution to prevent it from occurring

    Empowers others to make decisions and resolve issues

    Interpersonal Relationships & Influence:

    Develops and maintains relationships with the team

    Operates with integrity; demonstrates honesty, treats others with respect, keeps commitments

    Encourages collaboration

    Leads others; negotiates and takes effective action

    Building Effective Teams

    Identifies and communicates team goals

    Monitors progress, measures results, and holds others accountable

    Creates strong morale and engagement within the team

    Accepts responsibilities for personal and team commitments

    Recognizes and rewards employee's strengths, accomplishments, and development

    Listens to others seeks mutual understanding and welcomes sharing of information, ideas, and resources

    Conflict Management

    Seeks to understand conflict through active listening

    Recognizes conflicts as an opportunity to learn and improve

    Resolves situations using facts involved, ensuring consistency with policies and procedures

    Escalates issues as appropriate

    Good to have

    Restaurant, retail, or supervisory experience

    Ability to work early morning from 6 am

    Ability to work 50 hrs per week

    Digital Technology skills to operate the back-office system

    Responsibilities

    Team Environment

    Hire, train, Retain and, develop Managers

    Communicate job expectations to their Managers

    Plan, monitor, appraise and review their Managers'' job performance

    Provide coaching and feedback; disciplines when appropriate

    Operational Excellence

    Create and maintain a guest first culture in the restaurant

    Ensure all shifts are appropriately staffed to achieve guest service goals

    Maintain a safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation guidelines

    Ensure Brand standards and systems are executed

    Manage Donut orders with Kitchen and submit all food orders and make weekly schedules

    Ensure online training is completed for new hire

    Deliver speed in d/thru as role play for other employees in-store.

    Profitability

    Control costs to help maximize profitability

    Execute all in-restaurant marketing promotions in a timely manner

    Execute new product roll-outs including team training, marketing, and sampling

    Set sales goals and track results

    Competitive pay

    Free Meal

    Empowerment to manage others

    Ability to participate in Health Plan

    Fun Working environment

    Vacation/ Sick pays

    Excellent Bonus Plan

    Growth Ability to become Multi-Unit

    Profitability

    Control costs to help maximize profitability

    Execute all in-restaurant marketing promotions in a timely manner

    Execute new product roll-outs including team training, marketing and sampling

    Set sales goals and track results

    We have strong bonus plan that allows you additional earning up to $10,000 per year

    Company Introduction The Arby's brand purpose is Inspiring Smiles Through Delightful Experiences®. Arby's delivers on its purpose by celebrating the art of Meatcraft® with a variety of high-quality proteins and innovative, crave-able sides, such as Curly Fries and Jamocha shakes.

    Arby's Fast Crafted® restaurant services feature a unique blend of quick-serve speed combined with the quality and made-for-you care of fast-casual. Arby's is part of the Inspire Brands family of restaurants.

    Arby's and its franchisees are equal opportunity employers.

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