GCO Senior Business Continuity & Incident Management Manager - IT Risk

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Regular or Temporary:

Regular

Language Fluency: English (Required)

Work Shift:

1st shift (United States of America)

Please review the following job description:

Engage across Enterprise Technology to govern and monitor the execution of activities required to effectively plan and prepare for major incidents and events potentially impacting the ability to meet key technology-related delivery objectives and commitments. Identify and provide advice to address weaknesses in related processes, risks and controls in place across Enterprise Technology.

Essential Duties and Responsibilities: Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

• Provide risk advice and serve as a Subject Matter expert on risks relating to technology resilience, business continuity and disaster recovery planning and testing to promote readiness and strengthen compliance with applicable regulations, policies, procedures and risk program requirements

• Manage Enterprise Technology monitoring, reporting and oversight routines to ensure timely planning, execution of exercises/testing and related remediation items for Enterprise Technology business continuity and disaster recovery

• Partner with GCO teams aligned to technology leaders, lines of business and second line partners to identify, escalate and remediate risk control gaps to assure Enterprise Technology compliance with Truist resilience and Business & Technology Continuity Management program requirements

• Review and challenge design and execution of business continuity planning and exercises, providing risk advisory to technology owners

• Review and challenge design and execution of DR planning and testing, providing risk advisory to technology owners

• Participate in resiliency planning and ongoing routines for the enterprise, providing risk advisory to technology teams

• Ensure business continuity testing and disaster recovery testing are executed according to plan and measured

• Provide periodic analysis and reporting on results and trends in business continuity and disaster recovery, identifying areas for improvement

• Represent Enterprise Technology and the Governance and Control Office on the Corporate Event Response Team during significant events and coordinate as needed with incident category owners and subject matter experts to engage and communicate as needed

• Partner across Governance and Control Office teams and Enterprise Technology partners to ensure effective major incident communication, escalation and recovery as needed

• Monitor post-incident actions and incident trends to ensure actions are taken to address root causes, lessons learned and risks associated with major incidents

• Foster a spirit of continuous improvement and offer recommendations to refine and/or enhance Enterprise Technology and Governance and Controls Office processes relating to Enterprise Technology incidents and events as necessary

• Participate in establishing and reviewing key processes and controls, and work with partners to evaluate evolving risks and ensure risk mitigation plans are established to improve processes.

• Review and provide feedback on control testing and assessment results, and monitor action plans accordingly

• Participate in issue identification, establishment of strong remediation plans, and monitor successful completion

• Participate in new technology decisions to understand DR and BC expectations and integration.

Required Qualifications: The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Bachelor's degree in Business, Finance or science/academic field, or equivalent education and related training or experience.

• Seven years of risk management leadership experience in financial services or related field

• Deep working knowledge of key risk types within assigned areas of focus.

• Seven years proven leadership experience in resiliency and disaster recovery and working knowledge of impact/integration with business units.

• Working knowledge of rules/laws/regs aligned to technology for business continuity and incident management.

• Strong experience and background in core focus areas as defined by assigned business unit.

• Strong verbal and written communication skills.

• Ability to think critically and creatively to problem solve and improve process to mitigate risk.

• Ability to navigate the organization, conduct discussions across all levels of the company.

• Ability to provide effective challenge to across levels of the organization.

• Ability to travel, occasionally overnight.

Preferred Qualifications:

• Master's degree in finance or equivalent science/academic field.

• Ten years' experience in resiliency, DR and incident management.

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist's generous benefit plans, please visit our Benefits site (~~~/)

. Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

Truist supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. Truist is a Drug Free Workplace.

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