Inside Sales Representative

Summary

Job title: Inside Sales Representative

Job ID: ~~~

Department: Salisbury - EDS

Location: MD-Salisbury

Description

Summary

The Inside Sales Representative position is responsible for maintaining current customer satisfaction with service and sales, and generate new sales/business thru sales initiatives and goals. Provide professional services with product knowledge, problem solving, and order enhancement.

Reports to: PC Manager

Minimum Qualifications

COMPETENCIES

• Communication Proficiency

• Customer/Vendor Focus

• Personal Effectiveness/Credibility

• Technical Capacity

• Teamwork

• Detail-oriented

• Flexibility

Preferred Qualifications

• Bachelor's degree in a technical or business discipline, preferred

• OR equivalent years' experience with Eclipse business software

• Two years' industry specific experience, preferred

Working Conditions

This job operates in a professional office environment and various warehouse locations and conditions. This role routinely uses standard office equipment.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; talk or hear. The employee must occasionally lift or move office products and supplies, up to 20 pounds.

Supervisory Responsibilities: No

Essential Job Functions

• Provides outstanding customer service to all current and potential customers, mainly via telephone and internet

• Writes orders with accuracy and in accordance to all sales policies and procedures

• Maintain current customer base

• Meet established monthly sales goals

• Communicates and cooperates with outside sales force and/or other departments for all Frost pertinent activities

• Communicate process improvement ideas

• Timely follow-up on all customer orders, quotes, and materials

• Maintains up-to-date awareness with new and existing products and services

CED is an Equal Opportunity Employer - Disability | Veteran

Other Compensation

The following additional compensation may be applicable for this position

• Profit Sharing

Benefits

Benefits available for this position are

• Insurance - Medical, Dental, Vision Care for full-time positions

• Disability Insurance

• Life Insurance

• 401(k)

• Paid Sick Leave

• Paid Holidays

• Paid Vacation

• Paid Parental Leave