IT Program Manager

Description

One of Robert Half's Fortune 500 Insurance clients is hiring a Project Manager to support Business Automation & Transformation at-scale. If this project would interest you, apply today!

This role will require hybrid/onsite work in either Jersey City or Midtown Manhattan, and is only available on a W2 basis.

Job Description

• Absorb and synthesize technology OKRs and build execution plans.

• Assembles key participants, leads, guides, and facilitates cross-functional, collaborative teams across Technology

• Demonstrate good observation, analytic and communication skills and drives the end-to-end process culture. Work independently with limited direction and take ownership to drive process improvement Initiatives to completion.

• Ensure adequate risk assessment and benefits are performed in every initiative with participation from cross-functional teams as needed

• Provide continuous monitoring and management reporting of ongoing initiative/projects progress and status.

• Conduct post implementation evaluation of the implemented initiative and track the key deliveries, KPIs/measurements/controls for a time period to demonstrate sustainable efficiency & effectiveness

• Serves as a resource to team members and stakeholders on delivery and escalation issues. Resolves issues and navigates obstacles to deliver work product and process improvement.

• Develops and implements and end to end initiatives

• Coordinate all phases of the project (requirements, design, development, SIT, UAT, deployment)

• Maintain manpower plan for the Team

• Build project plans and timelines for projects which could involve multiple vendors and cross team resources

• Plan, manage and execute projects to completion

• Provide periodic status reports on projects

• Maintain a high level of personal commitment and accountability to the business, and a focus on quality and service

• Agile and Waterfall methodology experience

Requirements

Preferred Qualifications

• Bachelor's Degree in Computer Science, Engineering, Business, Economics, or related discipline. Master's degree is a plus.

• 7+ years in technology program management/transformation in insurance, financial services or management consulting

• Solid knowledge and demonstrated use of process and capabilities management principles.

• Demonstrated track record leading Process Design, Re-Engineering, and Transformation projects and producing tangible outcomes using proven tools & techniques

• Ability to interact with diverse technical and non-technical groups in a matrix organization, spanning all organizational levels including collaboration across business and IT disciplines to achieve results

• Ability to collaborate and work with vendor partners to drive desired outcomes

• Creative problem-solving and analytical skills.

• Strong written and verbal communication skills

• Strong Excel and PowerPoint skills Competencies

• Fast learner in unfamiliar situations/ business areas

• Strong ability to execute

• Influence without authority

• Critical thinking & problem solving

• Rapid decision making

• Process improvement (lean) mindset

• Systems thinking

• Facilitation Soft Skills

• Self-motivated/ driven

• Highly functional in ambiguous situations and environments

Technology Doesn't Change the World, People Do.®

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