Eversource Energy • East Berlin, CT 06023
Job #2678092931
Manager, Artificial Intelligence(Hybrid)
This is a hybrid role. The first three months are fulltime in the office.
Our Team
TheManager, Artificial Intelligenceis responsible for leading the design, development, maintenance, and enhancement of Artificial Intelligence (AI) initiatives for the area. In addition, the manager will be responsible for maintaining and fostering relations with key business partners.
The incumbent works directly or through subordinates with customers, colleagues, and other key stakeholders to identify client's information requirements and seeks out opportunities to construct new or modify existing AI applications that will enable business partners to achieve critical business strategies. Another key aspect of the role is educating the work force on the strategic use of AI technology. The incumbent will also be responsible for implementing AI initiatives, quantifying business value, communicating with executive leadership, and coordinating with business and application teams.
The position requires a high level of planning and organization, work management knowledge, the ability to effectively delegate work, ability to establish development standards and work practices, and solid judgement/problem solving skills. The main challenge of the AI product management process is achieving the optimum integration level of business systems with data integration with communications technology and evolving technology while also educating the workforce on AI Technologies and proper uses. This role will also help develop and ensure all AI technologies follow proper Information and cyber security policies and practices. Other key challenges will be stabilizing newly implemented applications and shifting the operations support model from a waterfall-based approach to agile for certain key applications.
Essential Functions:
Effectively manage and control maintenance, outside service, and project costs.
Lead the development of road maps for key applications to ensure application resiliency and provide added business value.
Technical Knowledge/Skill/Education/Licenses/Certifications:
Technical Knowledge/Skill:
Strong customer service and teamwork skills.
Customer-first orientation and strong passion for delivering quality tools and solutions.
Education:
Bachelor's degree from an accredited four-year college or university with a focus in computer science, computer information systems or a closely related area.
A minimum of 10 years related experience is required of which (5) five years includessupervisory/leadershipresponsibilities.A minimum of (5) five years related experience managing outsourced IT managed services providers. A minimum of (5) years' experience supporting COTS and other application software solutions. Experience working with or supporting operations services related applications such as Ebuilder, Work Studio, Chevin preferred but not required. Knowledge and experience working within an agile framework a plus.
Working Conditions:
Leadership Behaviors/Competencies:
Set and Communicate Direction and Priorities
Build Trusting Relationships
Manage and Develop People
Foster Teamwork and Cross-functional Collaboration
Create a Diverse, Inclusive Workforce
Lead Change
Focus on the Customer
Compensation and Benefits
Eversource offers a competitive total rewards program. The annual salary range for this position starts at $158,940.00 to $176,600.00, plus incentive. Salary is commensurate with your experience. Check out the career site for an overview of our benefits.
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Worker Type:
Regular
Number of Openings:
1
EEO Statement
Eversource Energy is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.
VEVRRA Federal Contractor
Emergency Response:
Responding to emergency situations to meet customers' needs is part of every employee's role. If employed, you will be given an Emergency Restoration assignment. This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location.
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