Manager - Financial & Policy Communications

Description

You Lead the Way. We've Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you'll be recognized for your contributions, leadership, and impact-every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

This role sits in the global Corporate Affairs & Communications organization, reports to the VP, Financial & Policy Communications, and supports corporate communications counsel and service to American Express Company.

The Manager, will be a core member of the team that supports external and internal financial communications, including assisting with quarterly earnings announcements and media strategy pertaining to the company's overall business performance.

This position requires strong financial communications skills, media relations and crisis communications acumen, a high degree of focus on details, enterprise thinking, strategic industry knowledge, robust experience with issue management, team management and ability to forge strong working relationships across teams.

How will you make an impact in this role?

• Quickly developing a deep understanding of American Express, its business and customers to find/create opportunities to tell the American Express story.

• Support financial communications, including leading the quarterly Company earnings process, positioning, media relations, and materials.

• Implementing executive positioning strategy, including the creation of content across media relations, employee communications, talking points, speeches, and presentations.

• Fostering relationships with media, managing media request, and conducting media training with executives.

• Overseeing monitoring, measuring and reporting on all financial media coverage of American Express.

• Effectively and quickly creating/editing communications content (financial press releases, company statements, talking points, FAQs, etc.) to ensure alignment with American Express' corporate narrative.

• Help craft American Express' corporate narrative, ensuring it distills our business objectives and reflects the work of each business unit.

• Partnering effectively with communications colleagues to ensure consistency in messaging.

• Serving as a relationship manager with public relations agencies and other external partners.

Minimum Qualifications

• 5 years communications/public relations experience with demonstrated ability to handle all types of media.

• Strong interpersonal skills and ability to create connections across functions and levels.

• Excellent written and verbal skills

• Proven media relations experience, with proven track record of exercising sound judgment and clear decision-making under tight deadlines.

• Strong business acumen and strategic thinking skills

• Experience developing and implementing creative public relations and social media programs

• Excellent project management skills and ability to thrive while managing multiple priorities in a fast-paced work environment

• Excellent judgment

• Strong analytical, strategic and creative skills

• Experience managing public relations agency and vendor resources

• Experience providing confident and persuasive counsel to clients

• Excellent leadership skills, must be focused on process with an ability to build strong followership across the team and enterprise.

Qualifications

Salary Range: $80,000.00 to $155,000.00 annually bonus benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries

• Bonus incentives

• 6% Company Match on retirement savings plan

• Free financial coaching and financial well-being support

• Comprehensive medical, dental, vision, life insurance, and disability benefits

• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

• 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

• Free and confidential counseling support through our Healthy Minds program

• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers/Employees - Click here to view the "Know Your Rights" poster and the Pay Transparency Policy Statement.

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Employment eligibility to work with American Express in the U.S. is required as the company will not pursue

visa sponsorship for these positions.

Job: Communications

Primary Location: US-New York-New York

Schedule Full-time

Req ID: 24008146