Bank of America • Charlotte, NC 28230
Job #2685158561
Network Refresh Program Manager
Jersey City, New Jersey;Charlotte, North Carolina; Atlanta, Georgia; Richmond, Virginia
Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!
Job Description:
Program Manager will be responsible for the global coordination of Network Refresh including data, security- & IP services devices.
Resource will manage large, complex program(s) to achieve longer term business strategy or objective focused on remediation of end-of-life technology. Projects within a program have a common objective but individually, cannot deliver the strategy alone. Effort is susceptible to changes in business goals. Extensive product and technical knowledge required. Interacts with clients to develop and introduce complex technology solutions. Works under direction of more senior associates.
Job Responsibilities:
Represent the program(s) to executive leadership
Translate strategic objectives into achievable / measurable goals to define the program requirements
Identifies projects within a program to meet the collective strategic requirements
Defines and manage scope, budget, and resource requirements
Oversee that group of dependent projects to reach program goals
Track financial business case that ties projects within the program together
Manage the risk posture of the program
Effectively communicates program status to all stakeholders in a timely and clear fashion
Sets and continually manages program expectations with team members and other stakeholders
Identify and manage program's dependencies and critical path across the projects aligned to the program, including external dependencies
Understands dependencies and critical path deliverables
Can understand the impacts of schedule delays on financials, risk, and strategy. Escalate schedule misses appropriately when necessary or manage it independently when escalation is not needed
Understands the work that needs to get done, the resources completing the work, and aligns tasks to the right people, even if the right person occasionally isn't in that role
Required Qualifications:
10+ years' experience managing large, complex Network design, development, and implementation, with familiarity regarding related Network technologies
10+ years' experience managing end-to-end technologies from ideation to operations, including design, development, testing and implementation phases
IP Services & IP Address Management Technology (e.g. BlueCat, VitalQIP, Fortinet, F5, DNS, DHCP)
Local Area Network Switching & Routing including Wi-Fi (e.g. Cisco, Arista, Aruba)
Wide Area Network Switching & Routing, including Optical Network Technologies. (e.g. Arista Cloudvision, NFaaS, Cisco ACI)
Software Defined LAN / WAN Technologies (e.g. VMWare NSX, Cisco Meraki, Cisco NaaS)
DMZ, Perimeter Security, & Threat Prevention Technologies (F5 load balancers, McAfee WEB gateway, Trelixx Web Gateway, Azure Cloudbridge)
Network Tools including Telemetry, Automation, Load Balancing, Event Logging, Event/Capacity Reporting
Ability to communicate effectively at all levels of the organization including senior leadership and executives
Proven track record of successfully managing multiple programs with supporting projects at various stages of the delivery life cycle
Experience with program lifecycles leveraging Agile/Waterfall Methodologies and ability to adhere to Enterprise Change Management standards
Strong working knowledge of standard project management software, such as MS Project, the MS Office Suite & JIRA
Ability to support Bank of America's Risk Framework through identification, escalation and debate of risk inherent in all business activities
Desired Qualifications:
Thorough knowledge of all network technologies, including how and why it is used, the risks associated with it, and be able to adapt to evolving customer demands
Comfortable and experienced in being the single point of contact for the program
Possesses the leadership and courage to make hard decisions, hold people accountable and to deliver unfavorable news when necessary
Experience in program budgeting, forecasting and cost control
Skills:
Collaboration
Project Management
Result Orientation
Solution Delivery Process
Stakeholder Management
Analytical Thinking
Business Acumen
Influence
Risk Management
Agile Practices
Architecture
Data Management
Solution Design
Technical Strategy Development
Shift:
1st shift (United States of America)
Hours Per Week:
40
Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.
To view the "EEO is the Law" poster, CLICK HERE (~~~) .
To view the "EEO is the Law" Supplement, CLICK HERE (~~~) .
Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy ("Policy") establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.
To view Bank of America's Drug-free workplace and alcohol policy, CLICK HERE .
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