Operations Business Analyst

Description

Job Summary:

Collecting, analyzing, and interpreting data to provide insights and support decision-making across various functional areas within an organization. These professionals play a critical role in driving organizational success by helping to identify opportunities, solve problems, and make informed decisions. They also conduct forecasting and risk assessment to support strategic decision-making and facilitate communication between business units to ensure effective implementation of solutions.

Essential Duties and Responsibilities:

• Analyze complex financial and business data, organize and logically express findings/recommendations to management for decision-making purposes.

• Participate and take the lead in cross-functional teams to improve customer satisfaction, reduce costs, improve cycle time, and/or improve process efficiencies.

• Support pricing function with rate comparisons, margin studies, and yield improvement initiatives.

• Assist sales and operations by providing correct data, creating ad hoc reports, and preparing QBR presentations to customers.

• Manage a suite of recurring reports and weekly database refresh to provide management with timely and accurate information about business performance.

Work locations of each position will be determined during the hiring process. Each work location will depend on business needs and the essential functions of the position.

The CRST Core Values: Safety at the Core of All We Do - Integrity in Every Decision and Action - Commitment to the Success of Employees, Customers, Agents, Contractors, and Communities.

EEO Statement: All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Qualifications

Skills

Preferred

• Complex Problem Solving: Expert

• Critical Thinking: Expert

• Judgment and Decision Making: Expert

• Active Listening: Expert

• Mathematics: Expert

• Operations Analysis: Expert

• Programming: Expert

• Time Management: Expert

Education

Preferred

• Associates or better

• Bachelors or better

• Masters or better