Product Manager

Description The Product Manager will oversee the entire lifecycle of public facing digital products from inception to launch, help drive the roadmap of various Digital Operations products, and assist with the vision and strategic direction. A wide variety of skills are required for this role, including market and customer research, designing the product architecture, UI development, UX development, and supply chain planning.

Responsibilities

• In order to meet customer needs for next generation digital experience, discover and implement the right solution, prioritizing the solution efforts appropriately and providing oversight for proper integration.

• Create the best customer journey possible by demonstrating organizational agility and technical skills to navigate and communicate across teams ranging from operations, marketing, and customer service.

• Communicate consumer needs and translate those needs into new product features for the technical team to design and build.

• Generate a vision and strategy and monitor it through completion, providing guidance on ongoing support of the digital product infrastructure including connected systems and integrations.

• Iterate on information and insights received from end-users from various tools such as analytics tools, user surveys, focus groups, and testing tools that provide feedback on the UI/UX, in order to make digital tools easier to use.

• Break down the key roadmap items into phases and assignments, working closely with the Project Manager. Requirements - Bachelor's degree in a related technical area required. Master's degree preferred.

• Strong understanding of Usability and Customer-Focused design experience.

• Excited about building great digital products and solving customer and business problems.

• Knowledge of testing & deployment tools.

• 5+ years experience in digital product management or equivalent. Technology Doesn't Change the World, People Do.®

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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