Regional Manager GCC

9236BR

PRS Facility Location:

EMD HQ LaGrange, IL

Job Purpose:

Responsible for managing the maintenance of locomotive fleets for a region. Work involves a number of technical duties utilizing a considerable amount of creativity and perception with a wide latitude for independent action.

Req ID:

9236BR

Company Description:

Railroads transport goods and people millions of miles every day. At Progress Rail, we believe in going the distance with them. We are looking for talented and innovative team players to address the challenges of the rail industry today, ensuring success for the future. Build a long-term career with opportunities for growth and advancement as part of a vibrant network of close to 200 global locations. Our innovative team members work together to forge the bridge between ideas and success!

As a Caterpillar company, Progress Rail is an integrated rolling stock and infrastructure provider, delivering a full range of products and services to domestic and international railroad customers. Our customers enjoy one-stop shopping and comprehensive railway solutions - whether it rolls on the rail or is the rail itself. From locomotives, transit, freight cars and engines, to tracks, signals and advanced technology, we ensure customers can count on us to meet their needs.

Learn how we keep our customers rolling by following us on Facebook, Twitter, Instagram, YouTube and LinkedIn, and by visiting ~~~ .

Education / Training:

• College degree with emphasis in Engineering or equivalent training;

• Six Sigma knowledge.

Job Title:

Regional Manager GCC

City:

LaGrange

Key Job Elements:

• In charge of three international customer accounts located in United Arab Emirates & Saudi Arabia;

• Travel to both customer sites every quarter for fleet performance review;

• Specializes in EMD diesel electric locomotive models SD70ACs, SD38s, GPL38s, GT46ACs which are powered by 710 & 645 two-stroke diesel engine;

• Identifies, analyze and takes corrective action on reported service problems with EMD locomotives;

• Manage locomotive fleet performance using organizational formulas to drive projects and improve locomotive fleet reliability & performance;

• Assists and reviews development of problem resolution action plans for EMD diesel electric locomotives;

• Support our commercial team with aftermarket parts sales;

• Working close with various Progress Rail organizational structures such as engineering, sales, commercial, logistics, legal, human resources, service and leadership team;

• Manages efforts within the department and organization to facilitate problem resolution;

• Communicates action plans and progress to both field service team and our customers;

• Evaluates workloads and establishes priorities of work needing to be performed;

• Provides technical assistance and instruction to both customers and service employees;

• Reviews and approves service engineering & technical publications such as Service Release, Maintenance Instructions, Modernizations Recommendations, Service Advisories, Best Practices & Troubleshooting Guides;

• Completes necessary reports for rail division Directors, VP's as well as customers;

• Creates and participates in the development and improvement of departmental structure & procedures;

• Practices regular contact with others outside the work group such as customers and suppliers;

• Travel as required to perform duties;

• Special assignments as needed;

• Perform all responsibilities in accordance with, "Our Values in Action, Caterpillar's Code of Conduct."

Qualifications and Experience:

• Good oral and written communication skills;

• High level of interpersonal skills to work effectively with others motivate employees and elicit work output;

• Knowledge of divisional service and warranty policies and procedures;

• High level of product knowledge and mechanical aptitude;

• High level of analytical ability where problems are unusual and difficult;

• Ability to travel internationally and domestically as required.

Essential and Physical Activities Functions

• Strength - Position involves work in a standard office environment. Frequent sitting. Occasional standing, walking. Rare lifting;

• Motion - Position requires standard repetitive motions and hand/eye coordination associated with research and central office communications;

• Vision/Hearing Requirements - Frequent communications, including both talking and hearing;

• Work Environment - Position will typically be located in an office environment;

• Emotional Demands - Must be self-motivated and willing to work 24/7, due to expected calls from customers day or night. May be required to take up to 50+ calls a day and keep up with all the other issues at hand;

• Safety - Position is primarily limited to general office safety and travel requirements. May involve occasional exposure to hazardous conditions requiring use of PPE.

The preceding description is not designed to be a complete list of all duties and responsibilities required of this position.

EEO:

Equal Opportunity Employer - Race/Color/Sex/Religion/National Origin/Sexual Orientation/Gender Identity/Vets/Disabilities

Benefits:

Progress Rail offers an excellent total compensation package,* including competitive salary, paid time off for vacation and holidays, 401(k) plan with company match, medical/dental/vision/life/disability insurance and flexible spending accounts. Relocation assistance may be available for some positions.

_*Benefits eligibility differs by job position and employment status - governing plan documents control such benefits._

Job Category:

Marketing, Sales and Service

State::

Illinois