Retail Manager, Google Customer Solutions

Minimum qualifications

• Bachelor's degree or equivalent practical experience.

• 8 years of experience in management consulting, sales operations, business strategy, investment banking, venture capital, private equity or corporate advisory or 6 years of experience with an advanced degree.

• 4 years of experience working with executive stakeholders.

• Experience managing individuals and leading large cross-functional teams.

• Experience leading operational initiatives.

Preferred qualifications

• MBA or Master's degree in a related field.

• 5 years of experience in people management.

• Ability to inspire across all levels of the organization and a track record of influencing senior leaders through judgment and data.

• Ability to think big and systemically, with a bias to action and extraordinary attention to detail.

• Strong business sense, problem-solving skills, and project management.

Product and Sales Activation (PSA) brings expertise in product and business strategies enabling Google Customer Solutions (GCS) to drive success with millions of small businesses. PSA's mission is to shape, simplify and scale product solutions to help businesses of all sizes grow with Google.

Our mission is to fuel Google Customer Solutions growth by enabling customers to achieve the most with our products today and shaping our products for tomorrow. We are the product and business experts behind the GCS sales teams responsible for driving sustainable business growth and product adoption. We identify opportunities through data-driven analyses, develop business cases for those opportunities, drive alignment with stakeholders across organizations (Sales, Product, Marketing), and program manage these cross-functional teams to drive GCS advertiser success.

Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you'll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.

The US base salary range for this full-time position is $174,000-$261,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google (~~~/) .

• Align and collaborate with both Ads Product teams and Google Public Sector, Commerce teams, marketing, and other stakeholders to develop and execute on critical new product activations.

• Develop Go-To-Market strategy to drive adoption of key best practices and features that help merchants be successful on Google.

• Lead collection, analysis and prioritization of market feedback into Product teams and make data-driven decisions to improve product outcomes.

• Coordinate and deliver stakeholder comms, run appropriate Steering Committee forums.

• Build and maintain relationships with stakeholders across functions and geos.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also ~~~/ and ~~~ If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form: ~~~.