Robert Half • Mount Arlington, NJ 07856
Job #2686571471
Description We are offering a contract to hire employment opportunity for a Customer Service Representative to join our team in Mount Arlington, New Jersey. This role involves a high level of interaction with customers, aiding in order processing and providing overall support to the sales team. The successful candidate will be comfortable with administrative tasks and possess excellent communication skills.
Answering phone calls and assisting customers with their inquiries
Processing customer orders in a timely and efficient manner
Finalizing driver's schedules on a daily basis
Drafting and emailing contracts for container customers using an existing template
Responding to customer inquiries made via email or phone contact forms
Inputting all dumping and hauling information into Excel
Filing receipts, invoices, and creating labels and folders for filing purposes
Scanning orders and sending them to relevant parties as necessary
Following up with customers regarding overdue container returns
Providing back-office support to sales representatives.
Experience in Business Sales
Familiarity with Calls For Bids processes
Proven Administrative Assistance skills. Requirements - Proven experience as a Customer Service Representative or similar role with at least 1 year of experience
Proficiency in English and excellent communication skills
Strong understanding and experience with business sales
Familiarity with the process of handling Calls for Bids
Experience providing administrative assistance in a professional setting
Ability to work independently and as part of a team
Strong problem-solving skills and ability to handle difficult customer interactions
Proficiency in using computers, including MS Office Suite
High school diploma or equivalent; higher education degree would be a plus.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (~~~) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit ~~~ for more information.
© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https:///~~~/us/en/terms) .
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