Senior Product Manager, Cloud Native (ThousandEyes)

Who We Are

The name ThousandEyes was born from two big ideas: the power to see things not ordinarily possible and the ability to collect insights from a multitude of vantage points. As organizations rely more on cloud services and the Internet, the network has become a "black box" outside of their control. ThousandEyes gives organizations visibility and insight into the now borderless network. It arms them with an accurate understanding of how the network impacts their applications, users and customers. ThousandEyes is used by some of the world's largest and fastest growing brands, including all of the top 5 global software companies, 5 of the top 6 US banks, and 45 of the Fortune 500.

ThousandEyes' pioneered Cloud and Internet Intelligence and is widely known as the 'Google Maps of the Internet.' Today, ThousandEyes is central to the global operations of the world's largest and fastest-growing brands. The company was acquired by Cisco in August 2020, chartered with continuing to drive leadership in empowering organizations to see, understand, and improve digital experiences everywhere.

About The Team

Digital experiences rely on a vast ecosystem of ISPs, cloud providers, SaaS applications and many other external services that are critically dependent on the Internet. This rapid increase towards as-a-service models has given rise to unknown dependencies that plague enterprise teams with blindspots that are hard to discover without a new toolset. The "cloud" represents a new architecture to server users and employees and requires a deep understanding of the full stack from users to apps.

The cloud-native and real-time user data teams will work on our emerging initiatives to research new ways to extend ThousandEyes intelligence from the Internet deep into the cloud. Additionally, this team will also be responsible for working with Cisco colleagues to gather flow based telemetry that works together with our synthetics product to solve customer problems.

About The Role

As a Senior Product Manager at ThousandEyes, you will own the success of our cloud-native and flow based initiatives and work alongside our Internet & WAN synthetics team to drive customer outcomes. You'll set direction by working directly with customers, and make plans come to life by leading a cross-functional team of design, engineering, and go-to-market. Your mission is to deliver meaningful customer and business value by shipping the right product at the right time.

• Generate and shepherd creative ideas, both large and small, that bring value to customers and the business.

• Lead a cross-functional team of engineering and design to ship product experiences that customers love.

• Stay hands-on with customers to keep them happy today, while gaining insight for future ideas.

• Partner closely with go-to-market teams to make sure potential customers understand how the product can benefit them.

• Thoughtfully prioritize to maximize the impact of engineering effort.

• Bring curiosity, positivity, and an entrepreneurial approach to each day.

What We're Looking For

• Technical Acumen: You will work closely with engineering to understand technical tradeoffs and their impact on the product. Being comfortable in the code is a plus, but not required.

• Product Sense: Our favorite product managers bring together insights from every corner (customers, engineering, design, and go-to-market teams) to design and build the best product experience.

• Curiosity: The best candidates understand that creativity and growth start with a curious, humble mindset and asking thoughtful questions.

• Ownership: The best product managers take the responsibility of delivering a successful product to heart, and step in wherever needed, even if crossing typical role boundaries; they never shy away from the details nor lose sight of the bigger picture.

• Communication: Effective communication to any audience (company leadership, engineering, customers, and more) is key to success in this role.

• Attitude & Ambition: The best candidates are smart, hard working, competitive, and not afraid to fail. They are team first but willing to take the lead with minimal guidance and supervision.

Apply for this role if you

• Have 5+ years of Product Management experience, ideally with demonstrated success in enterprise/SaaS software products.

• Experience and/or passion for working with data visualization

• Experience working as the solo Sr Product Manager with a team of globally based engineers.

• Experience and/or passion for working with data visualization

• Are able to travel internationally every 2-3 months.

Cisco values the perspectives and skills that emerge from employees with diverse backgrounds. That's why Cisco is expanding the boundaries of discovering top talent by not only focusing on candidates with educational degrees and experience but also placing more emphasis on unlocking potential. We believe that everyone has something to offer and that diverse teams are better equipped to solve problems, innovate, and create a positive impact.

We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification. Research shows that people from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy. We urge you not to prematurely exclude yourself and to apply if you're interested in this work.

Why Cisco

WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all.

We embrace digital, and help our customers implement change in their digital businesses. Some may think we're "old" (36 years strong) and only about hardware, but we're also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do -you can't put us in a box! But "Digital Transformation" is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)

Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward.

So, you have colourful hair? Don't care. Tattoos? Show off your ink. Like polka dots? That's cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us.

We recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply.

Message to applicants applying to work in the U.S.:

Message to applicants applying to work in the U.S.: When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday, plus a day off for their birthday. Employees accrue up to 20 days of Paid Time Off (PTO) each year and have access to paid time away to deal with critical or emergency issues without tapping into their PTO. We offer additional paid time to volunteer and give back to the community. Employees are also able to purchase company stock through our Employee Stock Purchase Program.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco pays at the standard rate of 1% of incentive target for each 1% revenue attainment against the quota up to 100%. Once performance exceeds 100% quota attainment, incentive rates may increase up to five times the standard rate with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

Compensation Range

$160,300 USD - $232,900 USD

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.

Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.