Sr. Technical Writer

Position Description

Are you seeking work in a fast paced team based multi-disciplined environment, while collaborating with others and supporting the navy, coast guard, and commerical customers, Serco has a great opportunity for you! We are seeking a Technical Editor to create, compile, and deliver documentation packages for custom (one of a kind) product including, but not limited to product manuals, data sheets, test plans and procedures, and other technical documents for third-party design approval or certification.

This position is contingent upon your ability to obtain / maintain a Canadian Security Clearances (Reliability/Controlled Good or higher).

Serco supports multiple customers including government customers and shipyards in designing ships, crafts and other floating structures, and their systems.

In this role, you will:

• Manage the technical publications team members through direction of short- and long-term goals, staffing, budgetary considerations, requirements and activities.

• Create documents based on engineering drawings, technical information, consultations with the engineering dept. and other available sources;

• Collect and organize information for preparation of user manuals, installation guides, test plans and procedures, design calculations for certification;

• Responsible for extracting information from subject matter experts;

• Co-ordinate with technical leads and designers to develop procedures, test plans and technical documentation based on industry best practices;

• Works with designers, engineers, production staff, and other technical personnel to ensure that the documentation is accurate and up-to-date for each release;

• Create and/or capture necessary graphics including product screen captures, photos, sketches, and engineering diagrams, to insert into user documentation;

• Participate in design and certification reviews, risk assessment/planning and update meetings;

• Effectively communicate with the project manager and the project team;

• Assist in development of project inspection and punch lists;

• Observe production, assembly, and experimental activities to determine installation procedures and review customer specs and other data relative to operation, maintenance, and service of equipment;

• Recommend and promote improvement of the department initiatives to improve documentation quality and process, on a continuous basis

• Will work closely with cross-functional project teams within the ILS organization to deliver high-quality documentation with minimal supervision.

Qualifications

To be successful in this role, you will have:

• Technical diploma/degree, preference given to a Technologist or Diploma qualification in Electrical/Electronic/Mechanical or Industrial Engineering or Technology; exposure to more than one engineering discipline in a manufacturing setting is desirable, e.g. mechanical and electronics with 5-7+ years technical writing experience (editing manuals, producing training guides, or other technical documentation).

• The successful candidate must be eligible to meet requirements for U.S. International Traffic in Arms Regulations (ITAR) and the Canadian Controlled Goods Program (CGP)

Knowledge, skills and abilities:

• Advanced MS Office skills in MS Word, MS Excel, and MS Power Point. MS SharePoint.

• Works well independently and in a team environment with excellent verbal and written communication skills - including presentations.

• Must possess strong organizational skills as they will be assigned multiple documentation projects concurrently.

• Ability to work in a project team environment including open information sharing;

• Motivated and self-directed with the ability to work in a team environment;

• Ability to explain complex concepts in a clear and concise written manner.

• Ability to prioritize and multi-task while recognizing the need to be thorough and accurate;

Additional desired expereince and skills:

• Prior experience in a manufacturing environment.

• Ability to develop technical manuals for operation and maintenance in XML / ePUB tool in S1000D format

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco's 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.

To review Serco benefits please visit: ~~~ .If you require an accommodation with the application process please email: ~~~ or call the HR Service Desk at ~~~, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see ourApplicant Privacy Policy and Notice (~~~) .

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email ~~~ .

Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

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ID 61633

Recruiting Location : Location CA-ON-Ottawa

Category Engineering

Position Type Full-Time

Security Clearance Reliability Status

Telework Yes - May Consider Full Time Teleworking for this position