Systems Administrator

What's Under the Hood

DriveTime Family of Brands is the largest privately owned used car sales finance & servicing company in the nation. Headquartered in Tempe, Arizona and Dallas, Texas, we create opportunities and improve the lives of our customers and our employees by placing a focus on putting the right customer, in the right vehicle, on the right terms and on their path to ownership.

The DriveTime Family of Brands spans across DriveTime, Bridgecrest and SilverRock. You can find us at the intersection of technology and innovation as we use our proprietary tools and over two decades of industry knowledge to redefine the process of purchasing, financing, and protecting your vehicle.

That's Nice, But What's the Job?

In short, as a Systems Administrator, you will support the day-to-day IT operations of area DriveTime Car Sales locations with the ability to troubleshoot and diagnose Desktop, Server, and system-related issues. Strong technical skills relating to Windows 11, Windows Server, Active Directory, Microsoft Entra ID (Azure AD), and Systems Administration tasks are required in this role.

• Microsoft Windows Active Directory auditing, maintenance, and troubleshooting (GPO, User\Computer accounts).

• Windows Server troubleshooting.

• Assist with System Administration projects ranging from new store locations to system implementation.

• Experience managing sites remotely.

• Microsoft 365, DNS, and DHCP support and maintenance.

• Administration, support, and maintenance of corporate printing solutions.

• Configure and implement 3rd party and native windows solutions to support various projects and systems.

• Support of corporate and field site IDF\MDFs.

• Works with our field sites on network and IT-related troubleshooting.

• Works with Data Center Services team members to execute projects and tasks as needed.

• Maintain maximum system up time for maximum end-user productivity.

• Willingness and ability to learn and adapt to rapid change.

• Escalation for Tier 1 support tickets.

So, What Kind of Folks Are We Looking for?

• 6+ years of progressive IT Operations experience with at least 2 years in a Systems Administration role for an Enterprise.

• Strong Windows Active Directory, DNS, DHCP management, and troubleshooting experience.

• PowerShell scripting with the ability to automate redundant tasks.

• Experience working with SaaS cloud systems and support (Including SSO and SCIM).

• Cisco/Meraki SDWAN troubleshooting experience.

• Works with minimal supervision.

• Exhibits strong customer service skills.

• High School Diploma or equivalent.

• Schedule: Regular working hours with scheduled on-call rotation one week a month.

• Hybrid work with at least 2 days a week in the office, which could be more as business dictates.

Nice to have but not required:

• Microsoft 365 SharePoint experience.

• Mobile Device Management (MDM):

• Intune, MobiControl and Kandji.

• Access Controls/Security (Physical and camera):

• Verkada, Kantech/Entrapass and Milestone.

• Enterprise Application upgrade and troubleshooting experience.

• Knowledge and support experience with Apple MacBook and mobile devices.

• MCSA or MCSE.

• CCENT or CCNA.

So What About the Perks? Perks matter

• Medical, dental, and vision, oh my! DriveTime Family of Brands covers a sizable amount of insurance premiums to ensure our employees receive top-tier healthcare coverage.

• But Wait, There's More. 401(K), Company paid life insurance policy, short and long-term disability coverage to name a few.

• Growth Opportunities. You grow, I grow, we all grow! But seriously, DriveTime Family of Brands is committed to providing its employees with every opportunity to grow professionally with roughly over 1,000 employees promoted year over year.

• Tuition Reimbursement. We're as passionate about your professional development as you are. With that, we'll put our money where our mouth is.

• Wellness Program. Health is wealth! This program includes self-guided coaching and journeys, cash incentives and discounts on your medical premiums through engaging in fun activities!

• Gratitude is Green. We offer competitive pay across the organization, because, well... money matters!

• In-House Gym. We want our employees to be the best versions of themselves. So come early, take a break in your day or finish strong with a workout!

• Give Us a Reason (or not), and We'll Celebrate. Regardless of whether there is a holiday or not, we are finding ways to kick back and enjoy each other's company outside of day-to-day work.

• Smart-Casual Dress. Come dressed in jeans (you'll fit right in with the rest of us).

• Paid Time Off & Paid Holidays. Not just lip service: we work hard, to play hard.

Anything Else? Absolutely.

DriveTime Family of Brands is Great Place to Work Certified! And get this: 90% of our rockstar employees say they feel right at home here. We could spend a lot of time having you read about ALL our awards, but we'll save time (and practice some humility) just naming a few others; Comparably Awards: Best Company for Diversity, Best Company Culture and Best Company Leadership, oh and don't forget Phoenix Business Journal Healthiest Employers (okay, we'll stop there)!

Hiring is contingent upon successful completion of our background and drug screening process. DriveTime is a drug-free, tobacco-free workplace and an Equal Opportunity Employer.

And when it comes to hiring, we don't just look for the right person for the job, we seek out the right person for DriveTime. Buckle up for plenty of opportunities to grow in a professional, fun, and high-energy environment!