Technical Fleet Service Manager

Job Description

A large company based in Scottsdale, AZ is looking for additional Fleet Implementation Managers to join their growing team. In this role, the FIM will be responsible for training customers, technical and non-technical staffs, and 12V low-voltage sub-contractors on proper installation and use of the company's fleet products. This individual will need to be a strong communicator, as their cross-functional collaboration with technology decision-makers and program managers will be crucial in assisting and monitoring all software implementation lifecycles. This individual must be a quick-learner, able to adapt in a fast-paced environment, as well as a team player, with a desire to be in-person working with others. This position requires 100% travel to locations across the US; therefore this individual does not need to sit in Arizona, however it is recommended that they reside near an airport.

Day to Day

Customer coordination and field commissioning test execution.

Provide accurate and timely project deployment reports.

Assist customers with the necessary customizations while keeping track of all software implementation lifecycles.

Produce precise network diagrams and documentation for network communication system design and planning.

Consult with program managers and decision-makers in the field of technology after the sale, such as command staff, sheriffs, and chiefs of police.

Educate customer technical and non-technical staff members as well as 12V low-voltage subcontractors on how to install and utilize the entire line of company's fleet systems and components correctly.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ~~~ .

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Skills and Requirements

Mid-level understanding of basic 12-volt electronics (basic wiring diagrams, DC circuit theory, possess mechanical dexterity and troubleshooting skills)

Will be supervising and quality checking install of cameras and systems into fleet vehicles

Understanding of implementation (systems software, Windows operating systems and applications software, hardware, and/or configurations)

Very strong communication skills

Ability to travel 100% of the time to locations across the country.

Extremely sharp and driven. Self-sustainable and able to understand the goals and communicate current status Emergency Vehicle Technician or similar ASE Electronics certifications

Experience as a Military electronics technician

Experience with A+, Network + or equivalent

Cradlepoint Network Associate and Cradlepoint Network Professional certifications null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to ~~~.