Concentrix • Indianapolis, IN 46202
Job #2683532473
Technical Product Owner
Job Description
Creation of user stories which a primary part of the position. Work with the product manager and priorities and to ensure user story definition is accurate.
Seek direct end user feedback to identify and define product requirements and enhancements. Synthesize the information into clear recommendations to support the development of innovative and user-centered solutions
Work with broader internal teams to gather specific project requirements and implement them using the agile development methodologies
Participate in the agile ceremonies and help constantly raise the bar of the team
Relentlessly put customer and Frontline needs first by providing Always On systems
Proficient in Jira
Provide clear direction to engineers
Lead and assist with development, testing, migrations, production cutovers and application onboarding
Support industry standards, regulatory compliance, and customer business requirements
Stay current with industry trends and how they might impact tools, training, and support of existing and potential customers
Works cross-functionally with business teams to help resolve pain points and reduce manual work
Continuously improve the product features and performance
Minimum Requirements
Bachelor's degree in Computer Science or related field
Minimum 4 years of Technical Product Owner Experience or equivalent
Able to create Swagger diagrams to describe API requirements
Able to translate frontline experiences into technical requirements
Solid knowledge of middle layer and back-end system integration
Experience and knowledge working with frontline users and platforms
Ability to translate high technical solutions/problems to audiences at varying technical levels.
Strong ability to prepare and present technical documentation
Experience working with API/UI preferred
Experience working with teams that support frontline experiences
Experience working with teams that work directly with business partners
Experience working with commerce/selling experience preferred
#ConcentrixCatalyst
USA, KS, Work-at-Home
Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.
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