• Global Salesforce CRM-CPQ Support Administrator

    Danaher CorporationWood Dale, IL 60399

    Job #1576833470

  • About Us

    Videojet Technologies, Inc. is the global leader in the manufacturing of coding, printing and marking products. This high technology product prints variable information, such as expiration dates on grocery products, packaged goods, pharmaceuticals or catalogues. Our industry is pivotal in ensuring end users consume their food, beverage and pharmaceutical products safety. As the market share leader, we have operations in over 30 countries with 4,000 employees worldwide. A wholly owned subsidiary of Danaher Corporation (~~~), Videojet is the core of the $1 billion Product Identification Platform. We offer a results-oriented environment that is multicultural organization that promotes both diversity and inclusion through the full organization, team-cantered, customer focused and quality-focused, guided by the successful Danaher Business System. Working at Videojet, gives you access to a robust career development process and exciting opportunities.

    Our Core Values

    We empower creativity and unconventional thinking to help us uncover breakthrough solutions and accelerate the pace of innovation. We believe with conviction that diversity helps us uncover more powerful customer insights and ultimately creates a competitive advantage in the markets we serve. And we would love to have you on this journey with us!

    Your Challenge

    After training and a tailored learning program when you join, the Global Salesforce CRM-CPQ Support Administrator is an outstanding opportunity to support the Videojet Sales organization, specifically on our quoting tool, to improve process efficiency, drive revenue and margin growth, and improve the experience of the Videojet's customers and associates. This will be achieved by supporting the team leadership-led initiatives to develop quoting enhancements.

    This role will be based out of our global headquarters in Wood Dale, IL and offers work from home flexibility.

    Your responsibilities as a Global Salesforce CRM-CPQ Support Administrator at Videojet, include:

    Application Support

    • Manage and provide technical & software support for the sales (mobile) users for the ~~~ quoting tool and other commercial applications

    • Develop and implement reporting mechanisms for key business metrics and provide analytical support to Business Stakeholders in order to identify and capture sales growth opportunities

    • Provide general Salesforce and Applications' support for non-mobile sales users

    Application Development

    • Translate business requirements into technical specifications while incorporating systematic constraints and balancing cost-reward relationship

    • Develop new features and enhance existing features to increase the functionality of the Salesforce quoting tool and other Sales system environments

    • Suggest and drive logic-based business rules, email alerts and process flows to support increased automation initiatives

    • Understand the user's experience and predict use-cases to architect and implement usable solutions across multiple sales organization, systems and tools

    Application Administration

    • Develop and/or enhance Standard Work and Auditing activities revolving around data collections, data integrity, and data compliance

    • Manage the set-up, on-boarding, and training of new Quoting users, sales managers and product managers

    • Analyze and optimize sales systems-related applications for both Customers (Portals) and Associates in relation to the quoting ecosystem

    We are looking for a professional who is:

    Motivated and Driven - to focus and direct their energy and efforts towards achieving success

    Disruptive Thinker - tackle problems and approach work with innovation at the forefront of their mind.

    Team Player - relationship savvy people who intentionally make connections with both internal partners and external contacts.

    Your experience will include:

    • Bachelor's degree in Information Technology, Engineering or Business

    • Minimum of 5 years of experience in Salesforce quoting cloud is preferred

    • Ability to define and handle product deliverables while adhering to project timelines

    • Good attention to details

    • Fluency in both written and spoken English. Another European language would be a plus

    Our offer

    Being part of a dynamic team in which there is a high focus on delivering results and continuous improvement, but also where having fun and teamwork is very important.

    It's a fast-paced environment, a consultative role, where you will get to partner with people to achieve their strategic business goals.

    You will work in a leading global company, with a Manager who cares about you, your strengths and will help you to develop the best possible version of yourself!

    LI-DH1

    Danaher Corporation and all Danaher Companies are equal opportunity employers that evaluate qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. The "EEO is the Law" poster is available here (~~~) .

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