• Process Architect

    American Tower Woburn, MA 01815

    Job #2182656115

  • The Team

    We are seeking a Process Architect to join American Tower's Shared Services team. The multifunctional Shared Services team delivers process optimization and technology solution designs, manages data, and reports on analytics for all teams within the Company's U.S. Tower division's Operations department. Day to day you will drive complex, cross-functional business processes and support the design and implementation of IT projects that support operational initiatives. You will be responsible for "big picture thinking" encompassing scalable business processes, business architecture, business applications, and available technology options from the perspective of the business. As Process Architect, you will partner cross-functionally to organize, lead, and execute project and program objectives.

    What You Can Offer Us

    • Provide hands on leadership to stakeholders, business owners, partners, and IT teams analyzing company's business processes architecture within applications, to identify pain points and make recommendations.

    • Presents process recommendations and design solutions clearly and concisely and can focus on key points to portray the intended message or purpose.

    • Lead, build, manage, enhance business capability model along maturity / optimization of process framework and how it fits into the system ecosystem in order to drive business enablement of the longer-term development roadmap

    • Determines process recommendation documents, including presentations, process maps, supporting metrics, business requirements and related impact analyses for complex processes or for portions of larger or inter-related processes.

    • Implement a system to control the change management of related processes. Author specifications/requirements to be used by the developers for automation of process design.

    • Other duties as assigned.

    What You Need to Succeed

    • Bachelor's degree in Business, Engineering, or Industrial Engineering required .

    • Between 5-7 years of process management, business process improvement, or business modeling experience.

    • Experience with executive-level communications, expertise in cross-functional management, and an ability to lead through influence.

    • Experience with complex business architecture design focused on system solutions that enable enterprise-wide capabilities through technology.

    • Lean, Six Sigma Green or Black Belt, Design Thinking, or Agile-Scrum Methodology training/certification documenting technology integrations and strategies and using the Systems Development Life Cycle or related methodology to implement large, complex, technical projects strongly preferred.

    • Business process design, system design , or telecommunications experience preferred .

    • Approximately 15% travel may be required in support of the position's responsibilities.

    • Strong critical thinking skills and the ability to independently and with others solve complex problems in a fast paced, multi-directional work environment.

    • Ability to work with different functional groups and levels of employees to effectively and professionally achieve results.

    • Strong organizational skills: ability to accomplish multiple tasks within the agreed upon timeframes through effective prioritization of duties and functions in a fast-paced environment .

    American Tower is proud to be an equal opportunity employer and will not discriminate against an applicant or employee based on age, sex, sexual orientation, gender identity, race, color, creed, religion, national origin or ancestry, citizenship, marital status, familial status, disability, military or veteran status, genetic information, pregnancy or any other characteristic protected under applicable law.

    American Tower (the "Company") is an equal opportunity employer and is committed to a diverse workforce. The Company is committed to a policy of equal employment and will not discriminate against an applicant or associate based on his or her age, sex, sexual orientation, gender identity, race, color, creed, religion, national origin or ancestry, citizenship, marital status, familial status, physical or mental disability, handicap, military or veteran status, genetic information, pregnancy or any other category protected under federal, state or local law, regulation or ordinance.

    To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process can contact us at ~~~ for assistance.