• Production Operations Manager

    System One Phoenix, AZ 85067

    Job #2161549682

  • Production Operations Manager

    Employment Type: Full Time

    Date Posted: 4/6/2022

    Location: Remote

    Job Number: JO-2203-1811

    Primary Function

    Seeking dynamic, self-motivated leader to ensure that the daily business operations and finance functions of the creative video studio are running smoothly and exceeding expectations. This person will be responsible for advising the Executive Producer on methods to create efficiency and effectiveness, by developing custom reporting, analysis and forecasting. They will maintain the enterprise project management SaaS and coordinate with the finance team, company HQ, and producers, clients, freelancers, and service providers.

    Duties & Responsibilities

    • Manage business process communication across the department, encouraging collaboration and efficiency, helping the studio achieve full cost chargeback

    • Create presentations, reports, scenarios and comparisons that analyze client data and company data

    • Extract and analyze data and pricing, patterns and related trends, synthesizing data into information consumable by senior decision-makers

    • Collect and report KPIs, identify trends and work with senior management to prepare recommendations

    • Create data mapping to explain process and data flows between systems

    • Conduct key, forward thinking business modeling, forecasting, and scenario analysis to identify core issues and value-unlocking opportunities

    • Review project estimates, reconcile invoicing and manage chargebacks including partnering with Finance to ensure chargebacks and expenses are properly allocated

    • Oversee timekeeping for staff and freelancers, ensuring accurate reporting

    • Working with HQ, monitor the sourcing and onboarding of freelance resources and vendors

    • Maintain organization of projects, records and equipment documentation

    • Maintain departmental project management system and train other users

    • Evaluate, test, and improve business practices as part of a continuous improvement practice. Author Standard Operating Procedures (SOPs) to document these processes.

    • Manage the Purchase Order Creation process

    • Work with Post/Engineering to connect the equipment procurement and inventory process, monitoring Capital Asset Requests (CARs) and impact to budget

    • Participate in business development meetings and presentations; Participate in external company initiatives and marketing efforts

    • Assist managers with daily operations, conducting business with site staff and HQ office

    • Perform other duties as assigned

    Skills & Qualifications

    • A positive and proactive attitude

    • Obsessively organized with a meticulous attention to detail

    • Demonstrated exceptional interpersonal, instructional, and diplomacy skills

    • Strong understanding of financial P&L and cost recovery, capable of managing departmental labor budgets as well as individual project budgets

    • Strong analytical, debugging and problem-solving skills

    • Able to present information in clear, digestible visual formats to be used across business teams

    • Ability to analyze, problem solve and discriminate between important and unimportant details, recognize inconsistencies between facts, and draw correct inferences from information

    • Comfortable with quantitative analysis and creating documentation

    • Ability to maintain high level of professionalism in a corporate environment

    • Develop and maintain relationships with agency representatives, company executives and a wide variety of creative talent and clients

    • Proficiency in Microsoft Office, particularly Excel. Must be able to create and format spreadsheets, apply functions & formulas, merge & sort data, and create pivot tables.

    • Proficiency with Workfront, ~~~, or other creative enterprise project systems

    • Familiarity with data and analytics tools such as Grow, Tableau, Domo, MS Power BI, Salesforce, or similar reporting preferred

    Education & Experience

    • Bachelor's Degree in Communications, Business Administration, Marketing or related field required. Master's Degree a plus.

    • 10+ years' professional experience with a global corporation, major brand, and creative or advertising agency

    • 7+ years' operations experience in creative services, meetings and events, marketing, or related field required

    • Previous experience managing a global resources and supporting large-scale video production

    • Samples of reporting/analysis available for discussion

    To Apply

    Use the link at the bottom of this page to apply. Please use Chrome, Firefox, or Safari (users may experience issues with Internet Explorer).

    Diversity Inclusion & Customer Service Statement

    TeamPeople is an organization dedicated to providing superior customer service. Outstanding customer service encompasses everything from performing the technical, creative and operational aspects of our jobs to the best of our ability, to going the extra mile to assist our customers and colleagues in any way.

    We respect, value and celebrate the unique attributes, characteristics and perspectives that make each person who they are. We also believe that bringing diverse individuals together allows us to collectively and more effectively address the issues that face our customers. It is our aim, therefore, that our partners, strategies and investments reflect these core values. TeamPeople is dedicated to providing superior customer service and is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

    Global HQ

    6402 Arlington Blvd, Suite 1020

    Falls Church, VA 22042

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