Technical Program Manager

Overview

About Public Consulting Group

Public Consulting Group, Inc. (PCG) is a leading public sectorsolutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986 and headquartered in Boston,Massachusetts, PCG has over 2,500 professionals in more than 60 offices worldwide. PCG's Education practice offers consulting services and technology solutions that help schools, school districts, and state education agencies/ministries of education to promote student success, improve programs and processes, and optimize financial resources. To learn more, visit ~~~/ .

Responsibilities

Overall Responsibilities:

Serves as Program Manager for innovative ed tech software implementations and related client work focused on bringing equity, excellence, and education recovery to school districts. Leads Mission Control overseeing approximately 15 Projects with varying degrees of interdependence and Program Partners. Manages finances for an overall Program spend of $8-20mil. Ensures that partners are aligned, P&L are maintained, and that Project Managers execute their work according to best practices.

Ensures that projects are delivered successfully and that they are aligned with project management best practices. Contributes hands-on effort, training and support of project leads, and work with the Education Practice Area's Project Management Office (PMO) to implement standardized project management practices.

Specific Responsibilities:

• Drive operations to meet strategic goals set by company managers and school district leaders

• Ensure the strategic balance between resource allocation to competing projects

• Oversee the implementation of project management best practices related to:

• Project Planning

• Scope Management (change requests, overseeing requirements)

• Time Management (schedules)

• Cost Management (budget, costs, and pricing)

• Quality Management (metrics, strategy, and testing)

• Communications Management (reporting and escalations)

• Risk/Issue Management

• Stakeholder Management

• Systems Development Lifecycle

• Monitor projects to ensure that they meet or exceed objectives

• Provide project management support and guidance to consultants responsible for delivering Client work

• Ensure that company managers are engaged to resolve resource constraints and any project issues

• Oversee the development of internal and external high-level executive reports

• Provide after-hours support and travel, as required

Qualifications

Required Skills:

• Prior experience in multiple organizations leading multi-project technology implementations

• Prior experience chartering, staffing, budgeting projects from inception

• Strong organization and critical thinking -able to plan work efficiently and manage delivery within set budget/time limits and other constraints

• Keen attention to detail - able to ensure that tasks are delivered as defined

• Excellent ability to effectively communicate and influence outcomes with project teams

• Experience within the Software Development Life Cycle (SDLC) and/or new IT Product Development, preferably within the Education Technology domain

• Strong written communication skills, able to be presented to Clients with minimal review

• Strong oral communication skills, able to interact with senior leaders comfortably and appropriately

• Proficiency with Microsoft Office applications (preferably with Project, Excel, Word, PowerPoint, Visio)

• Proficiency with common Project Management Tools: Smartsheets, JIRA, etc.

• Prior experience applying Project Management concepts, practices, and procedures (I.e., Project Management Institute's ten Knowledge Areas)

• Project Management Certification (PMP) valued or equivalent experience

Required Experience:

• 15+ years of work experience in the public and private sectors

• 10+ years of experience in Project Management - managing projects and project managers

• Prior experience managing projects, programs, or departments greater than $10million, including responsibility for P&L

• 5+ years of experience in a Client-facing role, interfacing with Senior Executives

• Knowledge of technology solutions (preferred: data services, digital credentials, digital wallets)

• Passion for excellence and equity in K-12 education

• Bachelor's Degree (or equivalent) in a related field

Desired Characteristics

• Intellectual curiosity

• Self-starter, problem-solving approach to business and technical issues

• Strong attention to detail, organizational skills, and time management skills

• Analytical skills, including the ability to document systems and user needs

• Strong written/oral/visual communication and presentation skills

• General awareness of education processes, policies, issues

• Proficiency in Microsoft and Google productivity applications

EEO Statement

Public Consulting Group is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, protected veteran status, or status as a qualified individual with a disability. VEVRAA Federal Contractor.

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Job Locations US

Posted Date 2 months ago (6/3/2022 1:34 PM)

Job ID 2022-8170

# of Openings 1

Category Operation Support

Type Regular Full-Time

Practice Area Education Services

Public Consulting Group is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, protected veteran status, or status as a qualified individual with a disability. VEVRAA Federal Contractor.