• Technical Program Manager

    U.S. Bank Phoenix, AZ 85067

    Job #2239082745

  • At U.S. Bank, we're passionate about helping customers and the communities where we live and work. The fifth-largest bank in the United States, we're one of the country's most respected, innovative and successful financial institutions. U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.

    Job Description

    Job Description

    talech, U.S. Bank's newly acquired point-of-sale company, is seeking a Technical Program Manager with demonstrated experience applying program/project management skills in an agile environment to contribute toward the success of our technology initiatives. The Technical Program Manager is a servant leader who overseas various large transformational initiatives and helps drive collaboration across various delivery/scrum teams in the bank and its partners to produce a holistic roadmap, release plan health and progress status, and dependency and risk mitigation to senior leadership.

    talech provides software that helps businesses manage multiple operational tasks - like order management, inventory and staff reporting, customer management, business insights and payments processing - in a single, integrated point-of-sale system. The company serves more than 8,000 restaurants, retailers and professional services companies representing $2.3 billion in processing volume.

    Job Responsibilities To Include But Not Limited To

    • Leads larger, more complex program(s) in support of talech's product and overall strategy.

    • Identifies and manages dependencies, defines mitigations, manages risks and leads progress review sessions with the project team and project stakeholders.

    • Partners with Scrum Teams to set milestones and identify timetables for intermediate deliverables. Provides oversight and leadership during program execution to ensure releases are on target, align with milestones, and dependencies with other teams are coordinated successfully.

    • Visualizes and makes transparent program progress to stakeholders and senior management. Constructs a program reporting and tracking framework and benchmarks.

    • Works directly with the Product Managers, Scrum Masters and Business Line to understand business objectives and strategies related to program priorities.

    • Manages communications that create clear, concise requirements in program functionality, resourcing, and timing.

    • Organizes and manages a high-quality, cross-functional team by coaching/mentoring.

    • Escalates issues and risks to appropriate level, using appropriate and sometimes multiple method of communication, depending on level of the organization required.

    • Leads selection and adoption of specific tools to facilitate compliance with established methodologies.

    • Facilitates technical discussions with teams and helps align the team members with decisions made.

    Basic Qualifications

    • Bachelor's degree or equivalent work experience

    • At least 5 years of experience with tools and techniques for planning, organizing, monitoring and controlling IT projects.

    Working Experience In

    • System development life cycle

    • Experience directing multiple Scrum teams

    • Strong communication skills, oral and written

    Extensive Experience In

    • Document management

    • Confluence and JIRA

    Subject Matter Expert In

    • Project control and reporting

    • Project planning and organization

    • Agile IT project management

    If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants (~~~) .


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    Applicants can learn more about the company's status as an equal opportunity employer by viewing the federal EEO is the Law (~~~) poster.


    U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program (~~~) .

    Salary range reflected is an estimate of base pay and is for the primary location. Base pay range may vary if an offer is made for work in a different location. Pay Range: $88,910.00 - $104,600.00 - $115,060.00

    Due to legal requirements, U.S. Bank requires that the successful candidate hired for some positions be fully-vaccinated for COVID-19, absent being granted an accommodation due to a medical condition, pregnancy, or sincerely held religious belief or other legally required exemption. For these positions, as part of the conditional offer of employment, the successful candidate will be asked to provide proof of vaccination or approval for an accommodation or exemption upon hire.

    U.S. Bank will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance.

    U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.